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Step 2
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Step 3
Buy & install your system
Once you choose the system that’s right for you, a dealer will schedule the install. Now you can breathe easy and enjoy!
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Thermostats are crucial for the comfort of our home as they control our HVAC system’s operation. Many people skip paying attention to the thermostat and wonder why their heating system isn’t running. Sometimes, it’s simply because they haven’t replaced the old batteries on the thermostat with a new one. Learning to replace the
batteries in the thermostat isn’t complicated; anyone can do it by following some simple steps. The primary function of batteries inside the thermostat is to save any setting in case of a short power outage so that the heating and cooling system doesn’t stop operating. Your digital thermostat will probably inform you that the battery level is low on the display and the batteries
will die if you don’t replace them with a new one. When you see a black display screen, the thermostat will already stop and so will your heating and cooling system. When there are no temperature commands, the heating and cooling system won’t be able to respond and operate. We remind you that you should always check out the owner’s manual. Even if the following steps are helpful for most
American Standard thermostats, you should always double-check with the manual. Even if replacing the batteries in your
American Standard thermostat is instead a straightforward process, some tips are always helpful:Some tips
How to Remove a Gold 824 or Platinum 850/1050 Control From American Standard® Home
You may need to remove a thermostat from your American Standard Home account if you cancel your account, sell the property, or replace the thermostat. If you are selling your home, the thermostat must be removed from your account so the next homeowner can register it to their own account.
If you need to remove a thermostat from your American Standard Home account, please follow the process below to remove the device via the thermostat or the web portal. When completed, the device can be added to a new account if desired.
How To Remove a Gold/Platinum Control via the On-Screen Menu
NOTE: This process will only work if the thermostat is connected to WiFi.
- On the thermostat that you want to remove
from your account, press Menu.
- Select Smart Home.
- Tap
Advanced.
- Choose Unregister.
- Press Yes to confirm that you want to
continue.
- Once the thermostat returns to the Menu screen, it is unregistered and ready to be added to another account, if desired.
How to Remove a Gold/Platinum Control via the Web Portal
- Log into the American Standard Home web portal.
- If you have multiple homes, select the home that contains the thermostat you want to remove.
- Select Climate from the blue menu on the left side of the
screen.
- Locate the thermostat you want to remove and select Menu in its control pane.
- Select
Remove.
- Press Remove to confirm that you want to remove the thermostat from your account.
- Once the portal returns to the Climate screen, the thermostat is unregistered and ready to be added to another account, if desired.
If you have any questions or need assistance, please contact American Standard Home Customer Support via email at or call 1-877-374-0697, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.