Asus laptop turns on but screen is black

Your laptop is one of the most important pieces of tech that you own. It is a multipurpose device that caters to all of your digital needs. When something happens to your laptop, you know that isn’t good because of how frequently you use your laptop. Speaking of one of the biggest laptop brands in the world, they even have laptops that have problems after some time. One of those brands will be the one which we shall focus on and it is ASUS.

ASUS has some brilliant laptops in its collection but even after such a brilliant collection on its hands, ASUS certainly does have a few problems in its laptops. One of these is the black screen that the user comes across while working. This black screen is due to a number of reasons and today we shall be working on figuring out why the black screen comes about and some of the ways it can be dealt with. You don’t need to panic one bit because this isn’t that big of a problem but a black screen on your laptop can be pretty annoying especially when you don’t know the reason it was caused by.

Nevertheless, let us begin to discuss the reasons why your laptop might have a black screen along with the different ways on how to fix this.

Why Do You See an ASUS Laptop Black Screen?

Getting a black screen on your computer during its startup or while you’re working is something that is pretty annoying. It prevents you from entering your system or stops what you’re doing forcibly. Running into a black screen is one of the worst issues that could happen to your laptop while you work but since you’ve come across this problem, you have to solve it one way or another.

The main causes of an ASUS laptop black screen or a screen that won’t turn on is that the system file or driver might be corrupted, the graphics driver is too old, software or hardware compatibility issue might occur, the brightness setting or power setting isn’t correct, the system hard disk might run into a problem, your peripheral devices connected to the laptop might be causing the issue, your BIOS update could bring about a black screen, the laptop might be overheating hence the display was turned off, the power to the GPU might be cut off, or unknown hardware or system issues might be the real problem.

The thing you need to do here is not panic because a black screen isn’t the end of the world or your laptop for that matter. Just stay calm because we have a number of solutions on the table with which you can easily hope to solve this problem. Let us begin.

Check the Connection & Screen

The first thing that you need to do when your laptop screen blacks out is to check your screen. You should press “Fn+7” on your keyboard to try and confirm there’s no response on your screen. The keyboard shortcut combinations might vary on other laptop models. If you don’t know what keys to press exactly then you can search online, refer to the manual that came with your laptop, or contact the ASUS support team for better guidance. A screen blacking out doesn’t necessarily mean that your laptop needs to go for a repair. Don’t make a bad decision looking for a quick solution.

Restart Your ASUS Laptop

The second thing that you could do to fix an ASUS laptop’s black screen is a menace, there is no two ways around that. It can be an occasional or a recurring problem which you will have to solve one way or another. The solutions that we’ve mentioned above will surely get your laptop working again, free from the shackles of the black screen which tends to show up unannounced. Hopefully, these methods help!

iso recovery

The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light. To test the display, you can attach an external monitor and restart the computer. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running.

There are five practical ways to fix laptop screen black or laptop screen not turning on problems. The following table shows you the quick navigation to these solutions. Click on each fix for detailed guides.

Workable SolutionsStep-by-step TroubleshootingFix 1. Recover Laptop Data at FirstRun EaseUS hard drive recovery software, select the drive where you lose your data, and click "Scan"...Full stepsFix 2. Use Windows Repair ServicesUse Windows Repair Services to solve any Windows startup issues, including boot failure, BSOD...Full stepsFix 3. Hard Reset the PCTurn off the laptop. Remove the laptop from any port replicator or docking station...Full stepsFix 4. Test the DisplayConnect an external monitor to the laptop. If the computer screen does not display...Full stepsFix 5. Reseat Memory ModulesTurn off the laptop, and then disconnect the power cord. Before beginning any procedure...Full stepsFix 6. Reset Your LaptopPress the Windows logo key and L on your keyboard. This will take you to the Windows 10 sign-in...Full steps

User Issue: My Laptop Screen Is Black

"I've been experiencing problems with my HP Pavilion laptop. The power button light turns on but nothing appears on the screen. How to solve the laptop turns on but no display issue without affecting data inside."

It's common to see a laptop black screen of death after login with a cursor, no display, no options, just nothing. For years of experience in the IT field, the laptop with "LED light on, hard drive spinning, but no display" issue frequently happens to users, especially when Microsoft pushes a Windows operating system update.

And the corresponding troubleshooting for laptop screen black can be found anywhere on the internet, most will be related to a Windows reset or component reset, which wipes hard drive data. Press and hold the power button on your device for 10 seconds to turn it off, then unplug your adapter. After 30 seconds, plug your adapter back in and restart your device. If you still see a black screen, you can read on.

To resolve the laptop screen black issue, try the following five practical methods in order. 

Fix 1. First Thing to Do: Recover Data from Laptop Black Screen

In the process of solving this problem, there might be a risk of data loss. So, if you care about your data, try to access your hard drive and back up your important files at the very beginning 

We recommend you the easiest data recovery solution - EaseUS bootable disk data recovery software to access the hard drive when the laptop screen remains black. If the OS can't run properly or the system disk is corrupted, you can use it to restart your computer from a USB bootable drive and get data back. 

Tip: Remember to take out the hard drive and recover data from it. Connect the hard drive to another computer and then use the data recovery software that doesn't need any technical know-how and minimizes data risks. If your hard drive contains the system, you can try to migrate OS to SSD/HDD for a better solution.

Step 1. Create a bootable disk

Prepare an empty USB. If you have important data on it, copy the data to another device. When you create a bootable disk, the data on the USB will be erased. EaseUS Data Recovery Wizard WinPE Edition will help you create a bootable disk.

Connect the USB drive to PC, launch EaseUS Data Recovery Wizard WinPE Edition. Select the USB drive and click "Create" to create a bootable disk.

create a bootable disk with easeus

Step 2. Boot from the bootable USB

Connect the bootable disk to PC that won't boot and change your computer boot sequence in BIOS. For most users, it works well when they restart their computer and press F2 at the same time to enter BIOS.

Set to boot the PC from "Removable Devices" (bootable USB disk) or "CD-ROM Drive" (bootable CD/DVD) beyond Hard Drive. Press "F10" to save and exit.

Step 3. Recover data from a hard drive that won't boot

When you boot from the USB, you can run EaseUS Data Recovery Wizard from the WinPE bootable disk. Select the drive you want to scan to find all your lost files. 

selet the drive

Click "Scan" to start the scanning process.

let the software scan the drive

Recover data from the computer or laptop. After the scan completed, you can preview all recoverable files, select the targeted files, and click the "Recover" button to restore your files. You'd better save all of the recovered data to another place to avoid data overwriting.

recover data from the computer 

With data safely transferred, now you can begin the repair procedure by carefully following the solutions below, which are proven to be useful in fixing most laptops turning on but displaying nothing on the screen issue. You can also watch the following tutorial video about methods for laptop screen black but still running in five ways.

  1. 0:05 - Check the charger to fix the laptop black screen
  2. 0:16 - Check the battery to solve the laptop screen not turning on
  3. 0:33 - Check over the charged problem 
  4. 0:51 - Check RAM to fix the black screen on laptop
  5. 1:07 - Check ribbon to resolve laptop screen black

Fix 2. Use Windows 10 Repair Services to Fix Laptop Screen Black 

A simple and efficient way to solve laptop screen black but still running problem is using manual Windows repair services. EaseUS professional technical team provides you with an exclusive data recovery service that can help you solve any hard drive and system startup errors, including system failure, system blue screen, system black screen, and so on.

Consult with EaseUS data recovery experts for one-on-one manual recovery service. We could offer the following services after FREE diagnosis:

  • Fix Windows boot issues, including BSOD
  • Fix Windows error and configure Windows environment
  • Restore the system when it fails to boot
  • Optimize Windows computer to make it run quickly

Fix 3. Hard Reset the Laptop to Resolve Laptop Blank Screen

Your laptop manufacturers should allow you to hard reset or factory reset your machine when it has trouble starting up or malfunctioning in other ways. If you have no idea how to do the hard reset, try to contact the manufacturer or seek help on the official support forum. This manner removes data and apps, still, it deserves an initial trial since it resolves the display blank or black issue mostly. Here, we take the HP laptop as an example:

Step 1. Turn off the laptop. Remove the laptop from any port replicator or docking station.

Step 2. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. Unplug the AC adapter from the laptop.

remove all external disks

Step 3. Remove the battery from the battery compartment.

With the battery and power cord unplugged, press and hold the "Power button" for about 15 seconds to drain any residual electrical charge from the capacitors.

Step 4. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.

Step 5. Press the "Power button" to turn on the laptop. The laptop starts normally or a startup menu opens.

Step 6. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press "Enter".

After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

Fix 4. Connect an External Monitor to Test the Display

The screen might remain black when there is a corrupted graphics driver or a problem with the LCD display backlight. To test the display, attach an external monitor, and restart the computer. This test is helpful if the display is black but you can hear that the computer is operating. You can connect most monitors and other display devices like projectors using the VGA, DVI, HDMI, or DisplayPort cables. 

Step 1. Connect an external monitor to the laptop.

  • Know the video connectors on your computer and display devices to avoid problems and get the best possible picture quality.
  • An HDMI connection can also carry audio. HDMI audio is lost when using a DVI to HDMI adapter or cable solution. You cannot connect DVI-D to VGA.

Step 2. If the computer screen does not display on the external monitor, press "F4" until the screen image displays.

Step 3. If an image displays on the external monitor, there might be a graphics driver conflict with the laptop LCD display. Download and install the latest graphics and chipset drivers for your specific computer.

Step 4. If you can hear sounds of operation but no image is visible on either display, you can change a monitor or send the laptop for service.

Fix 5. Reseat the Memory Modules to Fix Laptop Screen Black

If a memory module is loose, it usually causes a laptop not displaying an image. So, reseating the memory modules might resolve either a blank or black screen issue on a laptop. By removing the AC adapter from the laptop, removing and reseating the memory module, and then reconnecting the AC adapter to the laptop, you can finally make it.

Step 1. Turn off the laptop, and then disconnect the power cord. Before beginning any procedure, touch a grounded metal object to discharge static electricity.

Step 2. Remove the cover to access the memory.

Step 3. Remove memory modules on the laptop.

remove memory modules

Step 4. Reinsert all memory modules.

Step 5. Perform any tests to verify that the laptop can start up and run in the Windows operating system.

Fix 6. Reset Your PC to Fix Laptop Black Screen but Still Running

If your turns on but no display, you can refresh or reset your PC or laptop to reinstall Windows without affecting your personal files, apps, or any of your settings.

Step 1. Press the Windows logo key and L on your keyboard. This will take you to the Windows 10 sign-in screen. Don't log in.

Step 2. Reset your PC by holding the "Shift" key while you click the "Power" button > "Restart" in the lower-right corner of the screen. Your PC will restart in Windows Recovery Environment (WinRE) environment.

Step 3. From the options screen, choose "Troubleshoot > Reset this PC". Click "Next".

reset pc by clicking troubleshoot

Then, select the quick option without removing your personal files. Wait for Windows to open. Follow any on-screen instructions.

Conclusion

If your PC turns on but no display, don't worry and try the methods we have listed above to effectively fix your issue. If you have any better solution for this issue, let us know. If you have any questions about data recovery or other problems while using EaseUS data recovery software, send an email to our support team. We will solve it as soon as possible.

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Laptop Screen Black But Still Running FAQs

Get more information on the laptop black screen issue.

1. Why is my computer running but the screen is black?

There are a number of potential reasons why your laptop might be running but the screen is black. Here are some of the most common causes:

  • The display settings may be incorrect.
  • The video driver may be corrupted or out of date.
  • The video cable doesn't work properly.
  • The computer's hardware has something wrong.

2. How do I fix a black screen on my laptop but still run?

To fix the black screen issue on the laptop, you can:

  • Check your display settings
  • Check your graphics drivers
  • Try a different display
  • Check for malware
  • Perform a hard reset

3. How to fix HP laptop screen black but still running?

If your HP laptop's screen has gone black but the computer is still running, there are a few things you can try to fix the issue.

Why is my ASUS laptop turning on but the screen is black?

The cause usually results from the graphics driver. After entering Safe Mode, try re-installing the graphics driver, here you can learn more about How to search and download drivers. If your still have the problems, please contact ASUS Product Support for additional assistance.

Why is my laptop screen black but the power is on?

We'll look at some things that can cause a black or blank screen: Connection problems with your monitor or screen. Display adapter driver update issues. Issues with recent system updates or installations.

How do you fix a laptop that turns on but the screen is black?

Ways to solve the black screen of death.
Fix connection issues with the monitor..
Refresh the screen via Windows key sequence..
Roll back the display driver/adapter (via Safe Mode).
Prompt a System Restore (Automatic Repair mode).
Refresh the screen via Windows key sequence..
Restart the Windows Explorer program..

Where is the reset button on an ASUS laptop?

Step 1 – From the login screen, click the power icon in the lower right corner of the screen. Step 2 – Hold the Shift key while you click Restart. Step 4 – Select Reset Your PC.