Bought new phone how to transfer everything

Last Update date : Jul 28. 2022

Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, calendar events, device settings and more to your new Samsung Galaxy device.

Please note:
• Download the Smart Switch app on both your old and new devices (where applicable), and check that your app has been updated to the latest version
• Ensure that the batteries on both devices are fully charged

Transfer from Galaxy and other Android Devices Click to Expand

1 Launch Smart Switch App on both devices. Go to Settings > Cloud and Accounts > Smart Switch > USB Cable

Please note: For Galaxy devices on Android Marshmallow (6.0.1), go to Settings > Back up and Reset > Smart Switch > USB Cable

2 Connect both devices with USB Cable and USB Connector to begin

3 Select Send on your old device and Receive on your new Galaxy Smartphone

4 Select your content and start Transfer

1 Launch Smart Switch App on both devices. Go to Settings > Cloud and Accounts > Smart Switch > Wireless

Please note: For Galaxy devices on Android Marshmallow (6.0.1), go to Settings > Back up and Reset > Smart Switch > Wireless

2 Select Send on your old device and Receive on your new Galaxy Smartphone

3 Select your content and start Transfer

Transfer from Non-Android Devices Click to Expand

1 Launch Smart Switch App on your new Galaxy smartphone. Go to Settings > Cloud and Accounts > Smart Switch > USB Cable

2 Connect both devices with USB Cable and USB Connector to begin. On your old device, select Trust when prompted

3 Select Send on your old device and Receive on your new Galaxy Smartphone

Please note: For devices running on iOS, skip this step. Follow the series of prompts on your phone after completing Step 2

4 Select your content and start Transfer

1 Backup your data on your old device via cloud storage. On your old device, go to Settings > Cloud Storage > Back up Cloud Storage

2 Launch Smart Switch on your new Galaxy Smartphone. Go to Settings > Cloud and Accounts > Smart Switch > Wireless1

To begin transfer, select Galaxy Smartphone to receive and select old device accordingly when prompted
Sign in to your Cloud Storage Account2 from your Galaxy Smartphone

Please note:
• For Galaxy devices on Android Marshmallow (6.0.1), go to Settings > Back up and Reset > Smart Switch > Wireless
• Upon signing in your Cloud Storage Account, if prompted, do ensure to turn off two-factor authentication

3 Select your content and start Transfer

Please click the submit button below to share your feedback with us. Thank you!

Thank you for your feedback!

Sign Language Support

Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.

Samsung Members

Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.

Repair Services

Arrange an appointment to experience a shorter waiting time.

Apps & Services Customer Support

Samsung Health Monitor : 1800-4252997;
1800-7267864
Samsung Pay : 1800-4252997
SmartThings : 1800 - 425 - 2997

View more

RC01_Static Content

  • Home Home
  • Product Help & Support - Get help, find answers Product Help & Support - Get help, find answers
  • MOBILE MOBILE

Related Posts

Toplist

Latest post

TAGs