Computer Technician Interview Preparation Guide
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Computer Technician Frequently Asked Questions in various Computer Technician job Interviews by interviewer. The set of questions here ensures that you offer a perfect answer posed to you. So get preparation for your new job hunting
3 :: What does a computer technician do?
Computer technicians perform installation and maintenance or solve problems that people have with their computers. Just as there are different types of computers and different levels of computer systems and networks, there are also several different types of computer specialists.
6 :: How to learn about computers to become a computer technician?
Computer technician training can take many forms and can begin anytime in your life. Advanced learning may not need to take place completely inside the classroom either. It can be self-driven and continuous. Computer-based training at home is certainly useful, as is a robust curiosity for understanding how computers work.
7 :: How to obtain certification?
Professional certification is a formal designation which confirms that a person is qualified to perform a job or task. Certifications in the computer technician field are invaluable because they validate your knowledge of computers and let others know that you have the skills needed to do the job right.
9 :: What are vendor-specific certifications?
These certifications are oriented toward specific technologies and are managed by the vendors of these technologies. They are tailored to users of those technologies and to the institutions that employ them.
10 :: What are vendor-neutral certifications?
These are certifications which do not focus on a specific vendor or product, but instead span the full spectrum of hardware and software producers. It also certifies proficiency in such important corollary aspects as security, safety and environmental issues, communication and professionalism.
1. What are the qualities of a computer technician?
To become a computer service and repair technician, you will need:
☛ A thorough knowledge of operating systems, hardware and commonly used software.
☛ Good communication and customer service skills.
☛ Excellent problem-solving
skills.
☛ A patient and organised approach.
☛ The ability to meet deadlines.
☛ A willingness to keep up to date with IT developments.
☛ An awareness of electrical safety issues.
2. Why should you have general hardware understanding?
This is a fairly large topic but the
essentials to know is understand the power supply wattage's and voltages:
☛ Have an understanding of motherboard and CPU socket types.
☛ Understand different RAM types and speeds.
☛ Understand motherboard slot types (AGP, PCI, PCI-E etc..)
☛ Understand hard drive types such as IDE and SATA and understand hard drive jumpers and their configurations.
With these skills, you need to be able to assemble a computer. I am not just talking about putting one together, but building a
good one by knowing their part speeds, compatibility and possible bottlenecks.
3. How to format a computer and understand windows licensing?
Formatting a computer is a fairly common task for most computer technicians but its a little more than just sticking in the Windows CD during boot time and installing. You also need to know the differences between OEM, Retail, Branded, Home, Professional, Volume and Corporate Licenses.
4. Why should you know to setup a basic wired/wireless network?
☛ Know to setup a network with a modem, router and a few
client computers.
☛ Understand how IP addresses work in a private network vs public Internet situation.
☛ A general understanding of masking/subnetting.
☛ Understand what your Gateway is.
☛ Understand how DHCP works and also know how to setup a basic computer to computer network.
☛ Understand how and when to use static IPs.
☛ Know how to forward ports.
☛ If wireless is involved, know how to apply encryption, understand signal strengths and how it can be improved.
6. What education does a computer technician need?
Computer technician positions may require or prefer a degree in computer information services or a similar degree. Network administration or electrical engineering are also common degree paths for this profession. While a bachelor's degree is preferable, you may find employment with an associate's degree and demonstrated acumen and experience. Continuing education may also been required within your specialization.
7. What are the equipment does a computer technician need to perform his/her job?
Many tools are needed to perform this job. A computer technician will typically need an anti-static wrist strap, power supply tester, cable crimping tool, cable tester and a variety of screwdrivers. There are several software-based troubleshooting tools offered in this field which may require a subscription for professional use. Storage devices such as an external hard drive or large USB drives often prove invaluable. Other tools may be required within specific positions and they may be listed in the job notice.
9. Why should you know to remove tough viruses?
You need to be able to remove tough viruses like Antivirus2009 (without formatting) and understand how to use tools like Combofix, SmitFraudFix, Autoruns, Process Explorer, Malwarebytes, Superantispyware and UBCD4Win.
10. What are day to day tasks of a computer technician?
Day to day tasks would include:
☛ Installing new IT systems.
☛ Upgrading existing hardware and software.
☛ Visiting home users to set up their PCs or fix faulty equipment.
☛ Testing systems to make sure that they are working
properly.
☛ Servicing printers, scanners and other office equipment (known as peripherals).
☛ Preparing cost estimates for new installations.
☛ Carrying out routine administration, like organizing staff rotas.
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