When you change the password for your email account in our “My Account” control panel, you need to re-enter it in two places in the Mail app on your iPhone, iPad, or iPod Touch.
1. Go to the settings screen.
From the iPhone, iPad, or iPod touch main screen, tap:
- Settings
- Mail > Accounts (for iOS 15 or iOS 14), or
Passwords & Accounts (for iOS 13 or iOS 12), or
Accounts & Passwords (for iOS 11), or
Mail (for iOS 10), or
Mail, Contacts, Calendars (for iOS 9 and previous versions) - (your email address)
Then tap address@example.com next to “Account”:
Locate the password field in the section titled “Incoming Mail Server”. Erase the current value in the password field, then carefully type in your new password.
Scroll down the page to the “Outgoing Mail Server” section and tap SMTP, then tap the name of the “primary server” (which is most likely marked “mail.tigertech.net”):
In the “Outgoing Mail Server” section, find the password field. Erase its current value, then carefully type in your new password.
Tap Done to save the new password. This will return you to the prior screen; tap Account in the top left-hand corner. This will return you to the “Account” screen; tap Done to save all changes.
After having successfully changed the password in both places, your email should work correctly. Send yourself a simple message to test both the sending and receiving capabilities.
After changing the password to your email account, your iPhone won't be able to sync new messages or send outgoing messages until you update the password on your phone. If you use iCloud for your email, you have the option of picking a new password directly on the phone itself, but for other email providers, change your password on a computer and enter the new password on your iPhone when it automatically prompts you.
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Initial Steps
Step 1: Open Mail Settings
Open the iOS 8 Settings app and tap Mail, Contacts, Calendars.
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These initial steps are the same for any account type.
Image Credit: Image courtesy of Apple
Step 2: Pick an Account
Pick the account you want to update from the list of accounts. On the following page, tap your email address at the top of the screen. If you choose an iCloud account, the phone prompts you to log in with your current password.
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The list includes all accounts, including those not used for mail.
Image Credit: Image courtesy of Apple
Update the Password for a Non-iCloud Account
Delete the old, obscured password and enter the new password for your email account. Tap Done to finish.
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This screen updates the email password on your phone. It does not assign a new password.
Image Credit: Image courtesy of Apple
Set a New Password for an iCloud Account
Step 1: Open Password Settings
Tap Password & Security and then tap Change Password.
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Your iCloud account is the same as your Apple ID.
Image Credit: Image courtesy of Apple
Step 2: Answer Security Questions
Answer the security questions to prove your identity and tap Verify. If you don't remember the answers, tap the link at the bottom of the page to send a reset link to your email. After verification, the phone returns to the Password & Security screen. Tap Change Password again to continue.
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You can also change these questions from the Password & Security screen.
Image Credit: Image courtesy of Apple
Step 3: Change the Password
Enter your current password and a new password, and verify the new password. ICloud passwords must have at least eight characters including one number, one uppercase letter and one lowercase letter. Tap Change to set the new password.