Filling your prescriptions
Save time, energy, and lower your costs
Kaiser Permanente’s pharmacies make it easy and convenient for you to fill your prescriptions. You can fill prescriptions:
- By mail
- By phone
- Online
- In person
By mail
If you are registered on kp.org you can refill your prescriptions by mail, and shipping is free. You can also order prescription refills using our preprinted mail-order forms, which are available at our pharmacies.
For even more convenience, order by phone or online and select the mail-order option. You don’t pay any extra cost for standard U.S. postage. We can mail most prescription to you anywhere in the United States in 7 to 10 business days.
By phone
Call the pharmacy refill phone number highlighted on your prescription label. Have your medical record number, prescription number, home telephone number, and credit or debit card information handy.
Online
Visit kp.org/rxrefill to order your prescription refills online. To access the secure features on our website, all you need to do is register online at kp.org/registernow.
In person
Many Kaiser Permanente facilities have pharmacies in the building, so you can go there straight after your appointment. Be sure to check in so the pharmacy knows you are there, and can begin filling your prescription.
Learn more about your medicine
Browse Kaiser Permanente’s online Health Encyclopedia to learn more about your medications.
Nearby pharmacies
Filling your prescriptions
Save time, energy, and lower your costs
Kaiser Permanente’s pharmacies make it easy and convenient for you to fill your prescriptions. You can fill prescriptions:
- By mail
- By phone
- Online
- In person
By mail
If you are registered on kp.org you can refill your prescriptions by mail, and shipping is free. You can also order prescription refills using our preprinted mail-order forms, which are available at our pharmacies.
For even more convenience, order by phone or online and select the mail-order option. You don’t pay any extra cost for standard U.S. postage. We can mail most prescription to you anywhere in the United States in 7 to 10 business days.
By phone
Call the pharmacy refill phone number highlighted on your prescription label. Have your medical record number, prescription number, home telephone number, and credit or debit card information handy.
Online
Visit kp.org/rxrefill to order your prescription refills online. To access the secure features on our website, all you need to do is register online at kp.org/registernow.
In person
Many Kaiser Permanente facilities have pharmacies in the building, so you can go there straight after your appointment. Be sure to check in so the pharmacy knows you are there, and can begin filling your prescription.
Learn more about your medicine
Browse Kaiser Permanente’s online Health Encyclopedia to learn more about your medications.
Nearby pharmacies
Our pharmacies provide you with caring and efficient prescription services. Visit kp.org/pharmacy or download the KP app to fill or refill most prescriptions, check the status of your order, and set up reminders, or call
1-888-218-6245 (TTY 711). We encourage you to use our home delivery option, the safest option for all non-urgent refills.* Learn more » Use any Kaiser Permanente pharmacy in the Northern California region. Find a pharmacy near you » * Not all prescriptions can be mailed,
restrictions may apply. Fremont Medical Center - Niles Building, 1st Floor Fremont Medical Center - Niles Building, 3rd FloorHome delivery
Pick up your prescription
Locations
Hayward-Sleepy Hollow Medical Offices
San Leandro Medical Center - Building A
San Leandro Medical Center - Discharge Pharmacy
Union City Medical Offices - Building B