Hi @irinka ,
What are the actual temperatures in the freezer and the refrigerator? Use an appropriate thermometer to check what the temperatures are when the compressor motor has been running for a while. The normal freezer operating temperature is 0 F (-18 C) and the refrigerator temperature is ~36-39 F (3-5 C)
Is the compressor motor running when the water has melted?
You say it melts and then refreezes.
This could be a faulty freezer temp sensor (part #4 freezer liner parts) or a faulty control board (part #20 cabinet parts) or perhaps the wiring in between.
When the problem happens check if the compressor is running or not and if it is not running how long it stays off before restarting.
The refrigerator goes into an auto defrost cycle once every 8-12 hours (depends on the manufacturer) to melt the ice build up on the evaporator unit in the freezer compartment. The meltwater is allowed to drain away to the evaporator pan, outside under the freezer compartment and to evaporate.
During the auto defrost cycle time period the compressor motor and the evaporator fan are stopped and the defrost heater is turned on to help melt any ice buildup.
The auto defrost cycle should only last about 15-20 minutes, which is not long enough for any properly frozen food to even begin to thaw let alone melt.
The temp in the freezer compartment is allowed to rise to ~32 F (0 C) to aid in the melting process. When it reaches ~32F (0 C) the sensor relays the information to the control board to stop the auto defrost cycle and to turn off the heater and restart the compressor to cool the freezer and fridge back down to the set temps. Obviously it takes a bit of time to get back down to the set temperatures
20
REFRIGERATOR USE
5.Press LOCK, under the plus button, to raise the set point, or
press OPTIONS, under the minus button, to lower the
Save/Confirm Temperature Settings
When you have finished adjusting both the refrigerator and
freezer set points, press MEASURED FILL “Confirm” to save
the settings.
NOTE: To exit Temperature mode without saving changes, press
the ICE MODE button under Back at any time, or allow about
60 seconds of inactivity. The temperature mode will turn off
automatically and return to the normal screen.
When adjusting temperature set points,
use the following chart as a guide:
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off.
To turn cooling off, press and hold the LOCK and
MEASURED FILL buttons at the same time for 3 seconds.
When cooling is off, “Refrigeration Cooling is Off” will appear
on the display screen as shown.
IMPORTANT: To avoid unintentionally locking the dispenser
or changing other settings, be sure to press both buttons at
exactly the same time.
To turn cooling back on, press and hold LOCK and
MEASURED FILL for 3 seconds again. COOLING IS OFF
will disappear from the display screen.
Options
Press the OPTIONS button to open the Options menu and select
between Max Cool, Max Ice and Water Filter Status.
Press the ICE MODE button at any time to return to the normal
screen.
Max Cool
The Max Cool feature assists with periods of high refrigerator
use, full grocery loads, or temporarily warm room temperatures.
To turn on the Max Cool feature, press the OPTIONS button
to enter Options mode, and then press the LOCK button,
under Max Cool, to activate the feature. When the feature is
on, the Max Cool icon will appear on the dispenser display
screen. The Max Cool feature will remain on for 24 hours
unless manually turned off.
To manually turn off the Max Cool feature, press the
OPTIONS button to enter Options mode (unless you are
already in Options mode), then press LOCK again. When the
feature has been turned off, the Max Cool icon will disappear
from the dispenser display.
NOTE: Setting the freezer to a colder temperature may make
some foods, such as ice cream, harder.
CONDITION:TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too coldREFRIGERATOR Setting
1° higher
REFRIGERATOR too warm REFRIGERATOR Setting
1° lower
FREEZER too coldFREEZER Setting
1° higher
FREEZER too warm /
Too little ice
FREEZER Setting
1° lower
A.Press LOCK and MEASURED FILL at the same time.
Recommended Freezer Temperature
Adjust Temperature Set Points
Refrigerator set point range: 33°F to 45°F (0°C to 7°C).
Freezer set point range: -5°F to 5°F (-21°C to -15°C).
1. Press and hold TEMPERATURE for 3 seconds to activate
Temperature mode.
2.When Temperature mode is activated, press TEMPERATURE
to select the Refrigerator zone. The display will show the
temperature set point of the selected compartmentas
shown.
3.Press LOCK, under plus, to raise the set point, or press
OPTIONS, under minus, to lower the set point.
4. When you have finished adjusting the refrigerator set point,
press TEMPERATURE to change the display to
show the
freezer set point. When the zone has been changed,
“FREEZER” appears on the display screen.
set point.