Google Play gift cards can be redeemed for credit in the form of Google Play balance. You can use your balance to buy content on Google Play. If you have trouble when you attempt to redeem a promotion: Common problems with gift cardsCan’t read the code on the gift card First, try to scan your gift card:
If you can't read your code, contact our support team for help. When you contact us, you need:
Code invalid or input wrong First, try to scan your gift card:
If you can't scan your gift card, you can enter the code manually. Make sure you enter the code correctly. Don't use spaces or dashes when you enter the code, and check that you input the correct letters. If it still doesn't work, your gift card may not be activated. Gift cards bought at physical stores must be activated by the seller when they’re purchased. Google can't activate gift cards on behalf of the store.
Code was already redeemed If you get an error that says your code was already redeemed, then it can't be redeemed again. The credit should appear in your Google Play balance. Learn how to check your Google Play balance. If you can't find the credit:
For privacy and security reasons, we can't share any information about the Google Account where a gift card is redeemed. Your Google Play balance reached its limit There are limits for the total value of your Google Play balance. You can't redeem a promotion if its value puts your balance over the limit for your country. To redeem the promotion:
Other gift card errors
Related resources
Was this helpful? How can we improve it? Can I redeem an Amazon gift card with the serial number?Enter the Anytime Gift Card serial number and the amount you want to load on the card (from $10 to $2,000). The serial number is on the back of the gift card.
How do I check balance on an Amazon gift card phone number?Phone: You can also check your balance by calling customer service at (866) 634-8379. Mobile app: Another way to check your balance is through the Amazon.com Store Card app for iOS and Android.
How do you check if an Amazon gift card has been redeemed?A: Here's how to check: Sign into Amazon.com. Use the drop down menu to select the year. Find the gift cards you sent and see if they have "Redeemed" next to them.
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