American standard gold 824 thermostat battery replacement

Thermostats are crucial for the comfort of our home as they control our HVAC system’s operation. Many people skip paying attention to the thermostat and wonder why their heating system isn’t running. Sometimes, it’s simply because they haven’t replaced the old batteries on the thermostat with a new one.

Learning to replace the batteries in the thermostat isn’t complicated; anyone can do it by following some simple steps.

The primary function of batteries inside the thermostat is to save any setting in case of a short power outage so that the heating and cooling system doesn’t stop operating. Your digital thermostat will probably inform you that the battery level is low on the display and the batteries will die if you don’t replace them with a new one. When you see a black display screen, the thermostat will already stop and so will your heating and cooling system. When there are no temperature commands, the heating and cooling system won’t be able to respond and operate.

We remind you that you should always check out the owner’s manual. Even if the following steps are helpful for most American Standard thermostats, you should always double-check with the manual.

• When the Lo Battery indicator is flashing, you need to replace the batteries. Don’t postpone the replacement. You will need three fresh AAA alkaline batteries.
• Pull the thermostat from the wall plate. Use gentle moves to wiggle the mounting plate and see if it’s firmly attached to the wall. If it’s loose, use a screwdriver to release it.
• Check out the thermostat and examine the batteries. You might have to use the screwdriver to pry the battery or remove the cover gently.
• Pay attention to the plus and negative signs for AA and AAA batteries. Insert the fresh batteries in the designated slot.
• Align the screw blocks with the pins on the back of the thermostat
• Push the thermostat right onto the wallplate until you hear how it snaps into place

Some tips

Even if replacing the batteries in your American Standard thermostat is instead a straightforward process, some tips are always helpful:

• Replace the batteries when you notice the LO battery flashing in the display. Typically, the LO battery indicator will flash in the show one month before the batteries run down entirely.
• Always use new fresh AAA alkaline batteries. If you use non-alkaline batteries, it’s essential to know that they don’t last as long as alkaline models. Additionally, they can leak, which can affect the thermostat.
• Change the thermostat every year on a scheduled date. Many people do it on the first day of the fall season, but you can pick whichever date you want.

How to Remove a Gold 824 or Platinum 850/1050 Control From American Standard® Home

You may need to remove a thermostat from your American Standard Home account if you cancel your account, sell the property, or replace the thermostat.  If you are selling your home, the thermostat must be removed from your account so the next homeowner can register it to their own account.

If you need to remove a thermostat from your American Standard Home account, please follow the process below to remove the device via the thermostat or the web portal.  When completed, the device can be added to a new account if desired.

How To Remove a Gold/Platinum Control via the On-Screen Menu

NOTE: This process will only work if the thermostat is connected to WiFi.  

1. On the thermostat that you want to remove from your account, press Menu.
   
   
   
   
2. Select Smart Home.
   
   
   
   
3. Tap Advanced.
   
   
   
   
4. Choose Unregister.
   
   
   
   
5. Press Yes to confirm that you want to continue.
   
   
   
   
6. Once the thermostat returns to the Menu screen, it is unregistered and ready to be added to another account, if desired.

How to Remove a Gold/Platinum Control via the Web Portal

1. Log into the American Standard Home web portal.
2. If you have multiple homes, select the home that contains the thermostat you want to remove.
   
   
   
   
3. Select Climate from the blue menu on the left side of the screen.
   
   
   
   
4. Locate the thermostat you want to remove and select Menu in its control pane.
   
   
   
   
5. Select Remove.
   
   
   
   
6. Press Remove to confirm that you want to remove the thermostat from your account.
   
   
   
   
7. Once the portal returns to the Climate screen, the thermostat is unregistered and ready to be added to another account, if desired.

If you have any questions or need assistance, please contact American Standard Home Customer Support via email at  or call 1-877-374-0697, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.