Blue cross blue shield federal employee program address for claims


Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the

Blue Cross and Blue Shield Association
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Health Care Service Corporation. All Rights Reserved.

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The Blue Cross and Blue Shield Service Benefit Plan, also known as the BCBS Federal Employee Program® (BCBS FEP®), has been part of the Federal Employees Health Benefits Program (FEHBP) since its inception in 1960. It covers about 5.5 million federal employees, retirees and their families out of the nearly 8 million people who receive their benefits through the FEHBP.

The Blue Cross Blue Shield Association negotiates annually with the U.S. Office of Personnel Management (OPM) to determine the benefits and premiums for the Blue Cross and Blue Shield Service Benefit Plan. The 35 local member companies of the Blue Cross Blue Shield Association are the primary points of contact for Service Benefit Plan members. Those Plans, including Regence, are responsible for processing claims and providing customer service to BCBS FEP members.

Claims are processed according to the benefits, rules, guidelines and regulations of the federal government, which supersede state laws. Blue Cross and/or Blue Shield Plans offer three coverage options: Basic Option, Standard Option and FEP Blue Focus.

Identifying members

All FEP member numbers start with the letter "R", followed by eight numerical digits. Note: On the provider remittance advice, the member number shows as an "8" rather than "R".

The enrollment code on member ID cards indicates the coverage type. View sample member ID cards.

Pre-authorization

Both the Basic and Standard Option plans require that some services and supplies be pre-authorized. The Blue Focus plan has specific prior-approval requirements.

View the lists:

  • FEP Blue Focus
  • FEP Basic and Standard

Submit pre-authorization requests via Availity Essentials.

About our plan

BCBS FEP

For 60 years, the Blue Cross and Blue Shield Service Benefit Plan, also known as the Federal Employee Program—or simply FEP—has provided health insurance to the federal employee workforce. We are proud to have been part of the Federal Employees Health Benefits (FEHB) Program since its inception in 1960. Today, FEP covers over 5.5 million federal employees, retirees and their families across the U.S. and overseas.

Our members choose FEP because we offer the benefits and coverage they need most, like access to our Preferred provider network that includes more doctors, hospitals and specialists than any other network.

It’s also because in everything we do, our members’ health and well-being always come first. From our rewarding incentive programs to our innovative tools and resources that put care at their fingertips, they know they can count on FEP to be their partner in health every step of the way. We’re honored to say that this has helped make us the number one health insurance choice for federal employees, and why 99% of our members choose to stay with us year after year.

Where should I submit my claims or ask a question?

Click on the map to find your location.

Blue cross blue shield federal employee program address for claims

The Blue Cross Blue Shield Association

The Blue Cross Blue Shield Association (BCBSA) is the trade association for the independent, locally operated Blue Cross and Blue Shield member companies.

BCBSA negotiates annually with the U.S. Office of Personnel Management (OPM) to determine the benefits and premiums for the Service Benefit Plan. The 34 local member companies of the BCBSA are the primary points of contact for Service Benefit Plan members. They are responsible for processing claims and providing customer service to our members.

Blue cross blue shield federal employee program address for claims

Member Questions

The Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card or find your local BCBS company online.

Find My BCBS Company

Federal Employee Program® (FEP) members should visit the FEP website.

Shop for Insurance

Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.

Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially.

Learn more about Healthcare Fraud.

Media Relations

For general press inquiries, please visit News to contact our media relations team.

Go

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

Where do I send my claim for Blue Cross Blue Shield of Illinois?

Mail original claims to BCBSIL, P.O. Box 805107, Chicago, IL 60680-4112.

How do I file a claim with Blue Cross of Alabama?

How to File a Claim.
Call Preferred Long-Term Care (LTC) Customer Service (1-888-331-4188) to complete the Claims Intake Form over the telephone..
Blue Cross and Blue Shield of Alabama will send you a Claims Packet to be completed and returned to us..

How do I file a claim with BCBS of Florida?

How do I submit a claim? If your provider or pharmacy is in your plan's network, they'll submit the claim for you. If you saw an out-of-network provider, you'll need to submit a medical claim form. If this was for emergency care, call us first at 800-352-2583 to see if a claim was filed.

How do I contact Blue Cross Blue Shield of Georgia?

Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.