Department of taxation and finance customer service number

Q: What number do I call to check on my NYS Tax Refund?

Call the Tax Departments automated refund-status line anytime at 518-457-5149. It provides the same information that you would receive from one of our phone representatives.

Make an Appointment
Appointment times are between 9 a.m. - 4 p.m.
If you are representing a taxpayer, bring a signed Form M-5008-R .
Do not call the Division's general call center to make an appointment.

Table of Contents Show

Important Phone Numbers
Service Centers
We Take Fraud Seriously
How do I speak to someone at NYS tax Department?
What number do I call to check on my NYS Tax Refund?
How do I check how much I owe in NY state taxes?
How can I check my income tax online?

Bring relevant documents (tax returns, schedules, W-2s, 1099s, etc.).
Have government-issued identification.
We do not accept cash.

We can assist you or your businesses with bills, filing tax returns, and refunds.
Help with business registration services.
Answer questions about NJ taxes.
Check on a Refund
Respond to a Notice
File and Pay

This facility is not open for in-person appointments.
This location does allow you to drop off documents.

Camden
Regional Information Center

NJ Division of Taxation
2 Riverside Drive
Camden, NJ 08103

This facility is not open for in-person appointments.
This location does allow you to drop off documents.

Freehold
Regional Information Center

NJ Division of Taxation
2 Paragon Way, Suite 1100
Freehold, NJ 07728

This facility is not open for in-person appointments.
This location does allow you to drop off documents.

Newark
Regional Information Center

NJ Division of Taxation
124 Halsey Street, 2nd Floor
Newark, NJ 07102

This facility is not open for in-person appointments.
This location does allow you to drop off documents.

Somerville
Regional Information Center

75 Veterans Memorial Drive East
Suite 103
Somerville, NJ 08876

Important Phone Numbers

Service Centers

The North Carolina Department of Revenue has offices throughout the State. The people who staff these offices offer a variety of services ranging from providing North Carolina tax forms to answering questions.

Find a Center Near You

We Take Fraud Seriously

If you suspect or know of an individual or company that is not complying with the tax laws, you may report this activity by completing the Tax Fraud Referral Form, mailing a letter, or calling the Tax Fraud Hotline.

Report Fraud

E-Alerts

The Department of Revenue publishes information that explains the various taxes imposed by North Carolina. This information is now available by email by subscribing to the Department of Revenue Tax Updates Email List.

https://www.ncdor.gov/contact-ncdor

The NCDOR is committed to quality customer service. Contact us by phone, mail, or in person.

Answers to most general tax questions may be found on our web site.

Call our U.S. toll-free or international tax assistance numbers if you haven’t found the answer to your question on our web site. Recorded information on many of the frequently asked questions is available 24 hours a day, seven days a week. Live telephone assistance is available to answer your questions between the hours of 7:00 a.m. to 4:30 p.m. EST, Monday through Friday excluding holidays and the month of December.
We also have service centers that you may visit for assistance.
Employee Verification Procedure: As an additional measure, you may use the Employee Verification Procedure to verify the identity of any Department employee who contacts you. At your request, the Department employee will provide you with their NCDOR ID badge. Next, you may call the general information number (1-877-252-3052) and provide the NCDOR ID badge number. The call agent will verify the individual is a Department employee.

Individual Income Tax Refund Inquiry	1-877-252-4052 or Where's My Refund?
Forms	1-877-252-3052
General Information Corporate & Franchise Tax Individual Income Tax Partnership and Fiduciary Tax Privilege License Sales and Use Tax Withholding Tax Making Tax Payments	1-877-252-3052
Electronic Services For assistance with Motor Fuels e-Services please contact the Excise Tax Division at 1-919-707-7500	1-877-308-9103

Live telephone assistance is available to answer your questions between the hours of 8:00 a.m to 4:30 p.m EST, Monday through Friday excluding holidays for the following:

Excise Tax Motor Carrier Motor Fuels	1-877-308-9092
Other Taxes Bankruptcy Insurance Premium Tax Unauthorized Substance	1-877-308-9103
Alcohol Unit	1-919-733-3641
Tobacco Unit	1-919-754-2631
Tax Fraud Hotline	1-800-232-4939
Tax Assistance Number for International Callers	1-919-814-9701

How do I speak to someone at NYS tax Department?

Call 518-530-4357..

you have already attempted, without success, to resolve your tax problem through the department's established methods;.

you believe tax laws, regulations, or policies are being administered unfairly, incorrectly, or that they have impaired (or will impair) your rights;.

What number do I call to check on my NYS Tax Refund?

Call the Tax Department's automated refund-status line anytime at 518-457-5149. It provides the same information that you would receive from one of our phone representatives.

How do I check how much I owe in NY state taxes?

To review your tax account balance, use your Individual Online Services account with the Tax Department. Your account also gives you access to your tax-related information and activity. Married filing a joint return? You will both need your own Online Services account to view each spouse's separate tax account balance.

How can I check my income tax online?

Step 1: Go to the e-Filing portal homepage. Step 2: Click Income Tax Return (ITR) Status. Step 3: On the Income Tax Return (ITR) Status page, enter your acknowledgement number and a valid mobile number and click Continue. Step 4: Enter the 6-digit OTP received on your mobile number entered in Step 3 and click Submit.