How can you cancel an amazon order

How can you cancel an amazon order

Ever want to return an item for a refund after it’s shipped? It can be done. Read on to find out how.

Yes. You can cancel an Amazon order after it’s shipped. How do I know? Because I just did it with 100% success!

Here’s what happened to me:

On Wednesday, Amazon emailed me and was like, “Hey, man; we’re gonna send you your Subscribe & Save stuff now; you should check it out and make sure you still want it.” (I’m paraphrasing). And I was like, “Oh yeah, I totally will.”

And then I didn’t.

And then a week later, they were like, “Hey, man, we’re all set with the 25 pounds of organic flour and case of Clorox wipes you didn’t say you didn’t want. Should be there tomorrow!”

And I was like, “Ohhhh noooo.”

Immediately after getting the email, I popped on to Amazon.com and frantically clicked the Cancel items button from the Your Orders screen. Amazon said that the items were already on their way and that they’d try their best to cancel them and let me know if they were successful.

How can you cancel an amazon order

A few days later, I got an email confirming that yes, they were successful and they’d be refunding me the full amount.

Yet another mistake that was 100% my fault fixed by Amazon!

So, how does that work? How do you get a refund for items already shipped from Amazon?

If you go to Amazon’s help site, there’s a page all about canceling Amazon orders. On the way, way bottom, there’s a little note about canceling items that have shipped. It says:

If your order shipped directly from Amazon.com and cannot be modified, you may refuse the package or return it using our Online Returns Center .

When I clicked the Cancel items button on my already shipped order, I’m guessing Amazon contacted UPS and told them to send the package back to Amazon. I must’ve done it early enough that this was possible.

If I hadn’t have done this, I had another option: refusing the package. That is, when the package arrives, straight up not accepting it and making the delivery person take it back.

This is hard to do since the UPS guy usually rings my doorbell, drops the package, and runs like the dickens. You can’t refuse a package online unless the first delivery attempt is made. But if you are home and manage to catch the UPS guy at your door and holler at him and tell him to take the package back, he will. Then it’ll be shipped back to Amazon, and you’ll get your money back.

Note that this policy works for items fulfilled by Amazon. For items fulfilled by third-party sellers, your mileage may vary.

So, give canceling an already shipped order a shot. You’ve got almost nothing to lose. Me, I had already resolved to bake like a million pretzels with my case of flour when it got here. The fact that it was returned and refunded was a pleasant surprise. Hopefully, you’re as lucky as me when you try.

How can you cancel an amazon order

Accidentally ordered too many socks on Amazon, or got buyer’s remorse after overspending before payday? Here is the easiest way to cancel an Amazon order.

Knowing how to cancel an Amazon order can be really important. Whether you’ve sent it to the completely wrong address or you’ve changed your mind about what you need to order, it’s thankfully not that difficult to cancel the transaction entirely.

Keep reading to find out how you can easily cancel your Amazon order in just a few simple steps.

What we used

  • We used a Huawei MateBook X Pro (2022) running Windows 11, though this can also be done on a handset or tablet

The Short Version

  • Open up Amazon
  • Hover over the Accounts and Lists button
  • Click on Your Orders
  • Find the item you want to cancel
  • Click on the Cancel items button
  • Click the cancellation reason box
  • Choose the reason you want to cancel
  • Click on the Cancel selected item in this order button
  • Check if your order has been cancelled

  1. Step
    1

    Open up Amazon

    How can you cancel an amazon order

    Open up the Amazon website on your computer. You can also do this on a phone or a tablet, though you will need the Amazon Shopping app to do so.

    How can you cancel an amazon order

  2. Step
    2

    Hover over the Accounts and Lists button

    How can you cancel an amazon order

    Hover over the Accounts and Lists button that’s on the home page. It sits in the top menu section and is on the far right. It should also say the name of the person who owns the Amazon account.

    How can you cancel an amazon order

  3. Step
    3

    Click on Your Orders

    How can you cancel an amazon order

    From the drop-down menu that is presented, click on the button that says Your Orders.

    How can you cancel an amazon order

  4. Step
    4

    Find the item you want to cancel

    How can you cancel an amazon order

    Out of the orders on the Your Orders page, find the item that you want to cancel.

    How can you cancel an amazon order

  5. Step
    5

    Click on the Cancel items button

    How can you cancel an amazon order

    Once you have found the item you want to cancel, click on the button that says Cancel items. It is grey and will sit on the far right side of the item box.

    How can you cancel an amazon order

  6. Step
    6

    Click the cancellation reason box

    How can you cancel an amazon order

    The blue price box on the right side of the box should already be selected, however, if you are looking to cancel a larger order that has multiple items, make sure you only select the boxes that you want to cancel, or it will cancel your entire order.
    Click on the cancellation box on the far left-hand side of the screen.

    How can you cancel an amazon order

  7. Step
    7

    Choose the reason you want to cancel

    How can you cancel an amazon order

    Choose the reason you want to cancel your order. This is optional, meaning you can skip this step if you don’t want to disclose the reason for cancelling your order.

    How can you cancel an amazon order

  8. Step
    8

    Click on the Cancel selected item in this order button

    How can you cancel an amazon order

    Once you have chosen your reason for cancelling your order and the blue price button has been ticked, click the yellow button that says Cancel the selected item in this order.

    How can you cancel an amazon order

  9. Step
    9

    Check if your order has been cancelled

    How can you cancel an amazon order

    Once you have clicked the Cancel item button, you will be taken to a new page that confirms your order has been successfully cancelled. You should also check the email associated with the Amazon account to confirm it has been cancelled and to check when a refund will be coming, provided that you have already been charged.

    How can you cancel an amazon order

FAQs

How long does it take to be refunded for a cancelled Amazon order?

If you have already been charged for your order, Amazon claims that your refund will be delivered within five to seven working days.

Can I cancel an Amazon order that has already been shipped?

Yes, you can request for the item to be cancelled and to be returned to the original sender. If that does not work, you can return the item directly from your home instead.

You might like…

How to cancel an order just placed on Amazon?

To cancel an order requested by a buyer, follow these steps:

  • From the Orders drop-down, select Manage Orders.
  • Find the order referenced in the email notification and click Cancel order in the Action column. ...
  • On the Cancel order page, select the reason for cancellation as Buyer Canceled.
  • Click Submit.

More items...

How do I cancel my order and get a refund?

  • Sign in to your Microsoft account and view your Order history. Sign in
  • Find the product. It will include the return and refund status.
  • If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days. ...

How do I as a seller cancel an order?

there’s no other way to solve the issue, here’s how to cancel an offer:

  • Go to www.etsy.com and log into your account.
  • Navigate to the Shop Manager.
  • Select “Orders and Shipping.”
  • Head to the “Cancel an order” section by clicking on “More actions,” then “Cancel” in the “Order Detail” overlay. ...
  • Choose a reason for the cancellation. ...
  • (Optional) Send the buyer a message from the text box below the refund total. ...

More items...

How do I cancel a cancellation request on Amazon?

To cancel items or orders:

  • Go to Your Orders and select the order you want to cancel. ...
  • Select the tick box next to each item you want to remove from the order. To cancel the entire order, select all of the items.
  • Select Cancel ticked items when finished.

Can you cancel an Amazon order after its been ordered?

You can cancel physical items or orders that haven't entered the shipping process yet. This page does not include information about canceling Amazon Prime and other digital subscriptions. Go to Your Orders and select the order you want to cancel. Note: For seller orders, you see Request Cancellation.

How can I cancel an Amazon order?

How to Cancel an Amazon Order Using the Amazon App.
Open the mobile app..
Select menu on the top left and tap “Your Orders” from the available options..
Tap the item you want to cancel and select View order details from the next screen..
Tap Cancel items and choose the Cancellation reason on the next screen..

Can I cancel an order before it is delivered?

Many companies, like Amazon, let you cancel an order if it hasn't shipped yet, while others require you to cancel within an hour of ordering. For large purchases or services, like a hotel booking, you may have to pay a cancellation fee.