How to change my paypal phone number without logging in

Paypal and ebay

I attempted to register a PayPal account but couldn’t because “There is already a PayPal account connected to my email address”.  (I had one (a PayPal account) over 10 years ago when I had a different phone number.

(I couldn’t sign in to the old account, because they couldn’t call me at the old # and there was no way to change the #.  Pay Pal Help said “go to SETTIINGS to change the phone no., but you  have to be IN your account before you can get into SETTINGS, and I couldn’t Sign In because of the wrong phone #.

How can I solve this problem?

PayPal’s log-in process wouldn’t let me continue to Log in after asking me to confirm a number that was 12 years old & not mine any more & I couldn’t change it to my current one.

One answer I received & followed the instructions & got a non-answer:

Go here to contact Paypal - fill up the form

https://www.paypal.com/us/smarthelp/contact-us?email=privacy

267 views

View Upvoters

I did the above & Got this reply form the Help Centre: 

“Sorry, we're unable to display this information. Please try again soon.”

After trying different methods to contact them for a whole week-end.

I tried sending them a message through their FaceBook page & got this answer:

“Sorry, I don’t understand.”  I really did use simple English.

Other people with the same problem got these idiotic answers:

Tech Support

+3How can I log in to PayPal if my phone number changed?

Answer

Hello.

Steps on how to change phone number on PayPal without logging in:

  1. First of all, log in to your PayPal account.    !!!!
  2. Go to Settings.
  3. Click on Update choice in order to edit the existing information.
  4. Enter the new phone number if you have PayPal phone number changed in the field provided.
  5. Click on update number.
  6. In case, you want to assign a brand-new number, then click on “+” icon.
  7. Click on the Add range choice.
  8. After adding a brand range to your PayPal account, you will have to verify the amount also

Someone replied:

The question is *NOT* “How can I change the phone number I have registered with Paypal?”.

The question is “How can I log in to PayPal if my phone number changed?”

So why does the first step in your solution read; “First of all, log in to your PayPal account.”?

Another reply:

I can’t login because I forgot my password and I’ve changed my phone number, which is needed to verify my existence in order to change my password. Circle of doom.  -  EXACTLY.

Upvote

·

13

I found the same issue. Every form of help also asks for you to use the mobile number associated with the account but a) I can't remember it and b) it's not in use so I can't receive codes to it anyway.

Can't find any information anywhere to resolve this.

Upvote

Reply

11

Reply

how to change phone number on PayPal without logging in:

  1. First of all, log in to your PayPal account.

REALLY?

Upvote

·

17

November 30

You cannot log in to paypal without your phone. If so, how?

Upvote

·

2

·

January 20

Why would you title this “without logging in” and then state the first step is to log in? No help at all.

Upvote

·

Add Comment

If you use the PayPal app on Android or iOS, you’ve probably seen that there’s no option to change Account settings. So, if you need to change your PayPal phone number, you’ll need to use PayPal on the web that’s accessible through a browser. Learn more about this below.

How do I change my mobile number in PayPal?

You can change your number in PayPal only in the web-based client because in-app options are rather limited. At least, when it comes to Account settings. Of course, you can do that in any Android browser so it’s not necessary to use a desktop computer.

Once you navigate to PayPal, here, and sign in, you should see the Phone numbers section in the bottom right corner. From there, you can add a new number and remove the old one or keep both numbers.

You have an option to add Home, Work, and Mobile numbers. The important one is the default number since, with it, you can utilize the 2-factor authentication. Have in mind that you can only remove the old default PayPal phone number if you add a new one.

Here’s how to change your PayPal phone number, step-by-step:

  1. Open PayPal on the web, here.
  2. Sign in with your PayPal credentials. If you have the 2-step verification enabled, you’ll get the 6-digits code via SMS. Enter it to log in.
  3. Now, tap or click on the cog icon at the top right corner to open Settings.
  4. In the Phone numbers section, click Add New. Alternatively, you can click Change next to the phone number you want to replace.
    How to change my paypal phone number without logging in
  5. Add a new number and select the Category (Home, Work, or Mobile). After that, just click Add phone number.
  6. From the list that will appear, you can set the new number as primary so you can delete the old number or numbers.
    How to change my paypal phone number without logging in

If it takes you too much time to make these changes or you leave PayPal inactive, it will sign you out automatically for security reasons. So you’ll need to sign in again.

On that note, we can conclude this article. Thank you for reading and don’t forget to share your thoughts, questions, or suggestions. We look forward to hearing from you.

Subscribe to our Newsletter

If you just learned something new about your phone, and want more of that, subscribe to our newsletter.

We guarantee 100% privacy. Your name/email address will never be shared.

How do I log into PayPal if I change my phone number?

Steps on how to change phone number on PayPal without logging in:.
First of all, log in to your PayPal account..
Go to Settings..
Click on Update choice in order to edit the existing information..
Enter the new phone number if you have PayPal phone number changed in the field provided..
Click on update number..

How do you delete old phone number on PayPal?

How to Remove Phone Fields in PayPal.
Log in to your PayPal account and click on the “Profile” tab in the top menu..
Select the “My personal info” tab on the left side, then click the “Update” link in the Phone section of the page..
Select the phone number you want to remove and click the “Remove” button..

How do I change my PayPal phone?

Steps:.
Log in to your PayPal account at paypal.com..
Click the gear icon and select Account Settings..
Click Website payments..
Beside Website preferences, click Update..
In Contact telephone number, choose an option for Contact telephone:.