Outlook is considered the best email handling platform not only due to its vast number of features supportable to the business, but its security features where the emails get the highest priority in conducting the communication. Whenever the user sends an email, then the copy of the mail is present in the sent items folder where the sender can check that the email has been sent. But, when the sent email is not present in the sent items folder, then it creates worry regarding a successful communication. Show As there can be several reasons behind such occurrence, so it is not fair to put the blame on the single reasons. Here are some reasons that stop the copy the sent mail in the sent items –
Methods to recover the missing sent itemsMethod 1. Enable the option to save the copy of messages in the sent items folder.Because the given option is disabled, so there is no chance of getting the email in the required folder. So, you should enable the option as soon as you want to save the sent emails.
Method 2. Manage the Outlook Group Policy Settings.The Outlook Group Policy settings control the email handling on a deeper level. You need to make sure that the E-mail options are working as per your control.
User Configuration/Administrative Templates/Microsoft Outlook 2016/Outlook Options/Preferences/E-mail Options After opening the E-mail options wizard, go to Message handling and click Enabled that will enable the policy. There is same option with the checkbox to keep the copies of messages in the sent items folder. Click Apply. Method 3. Clean out the older emails.Outlook gives many settings to manage the email in a certain way. One feature is to get rid of older emails to get more space for the new emails. When the user has not fixed the properties for any folder, then the emails will continue to grow in number and there will not space for the new ones.
Method 4. Set another folder to receive the sent items.When you are going to compose a new mail, then you can set the option to Save the Sent item to a different folder than the default one.
Method 5. Repair the corrupt Outlook data file.When the corruption hits the Outlook information, then it makes the emails inaccessible. The corrupt emails can affect the overall mailbox and soon the Outlook will start to show the errors. If the emails are not present in their respective even when the settings are properly done, then you should look for free PST repair methods to recover Outlook items. Generally, the Inbox Repair Tool can help you to recover the files in the smaller scale. When Inbox Repair Tool fails in recovering the emails, then you should use a professional Outlook recovery tool to repair the corrupt PST file. A professional Outlook PST repair tool is able to scan the PST file including multiple mailboxes and their properties. After recovery, you can save the data in the available formats and filter settings. The email application Microsoft Outlook is installed in every installation of Microsoft Office. For Windows users, its a stripped-down version called Microsoft Outlook Express. Both of these applications save any deleted emails so you can retrieve them if needed. This is beneficial for people who accidentally delete email or realize a deleted email is still needed several days later. Advertisement Step 1Click the Windows Start button and select "All Programs." In the list of icons. Select "Microsoft Outlook." You may also have a Microsoft Outlook icon on the desktop or on your tool bar next to the start button. Video of the Day Step 2Click the "Sent" items directory on the left window pane. The "Sent" directory holds all the emails you've sent until you delete them. Verify that you deleted the item. Advertisement Step 3Click the directory icon labeled "Deleted Items." This directory holds all the emails you've deleted whether intentionally or accidentally. The list is grouped by date, but you can click the "Subject" bar or the "From" bar to sort them by subject or by sender. Advertisement Advertisement Step 4Right-click the email you want to restore. Select "Move to Folder." A dialog box appears with a list of folders included in your Outlook email client. Step 5Select the folder to move the email message and restore it. Once selected, click the "Ok" button. The email message is restored and removed from the deleted list. Why did my sent emails disappear in Outlook?It is possible that the maximum storage is been used by the Sent Items folder and that could be the reason why your Outlook sent items folder is missing. Therefore, we suggest you removing some older emails to make space for the recently sent emails.
Why have all my sent emails disappeared?It's possible that someone logged in and deleted or moved your emails or that your email filters have moved them. Check your other folders, especially Spam and Trash.
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