I cancelled my amazon prime membership and still got charged

Cancel Your Prime Video Channel Subscription

Cancel your Prime Video Channel subscriptions online.

  1. Go to Account & Settings and select Channels from the top menu.
  2. Find the subscription you want to cancel.
  3. Select Cancel Channel and confirm.

Your subscription end date displays on the confirmation screen. You’re able to reverse your cancellation until that date. After the end date, you won't be charged for, nor have access to content from that channel. Canceling a subscription doesn’t generate a refund for any previous subscription charges.

If you pay for your Prime Video Channel subscription through Apple, any subscription cancellations must be done at least 24 hours before your subscription is due to renew, otherwise you may be charged.

You need an Amazon Prime membership to access Prime Video Channels. If you cancel your Amazon Prime membership, your Prime Video Channel subscriptions also cancel.

Note: Customers in India can continue to access content from your Prime Video Channel subscriptions through eligible devices following the cancellation/expiry of your Amazon Prime membership. However, Prime Video Channel subscription won't auto-renew and you'll need to purchase Prime subscription before you can resubscribe to any Prime Video Channels.

I cancelled my amazon prime membership and still got charged
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Amazon Prime normally costs $139 per year unless you can score a discounted Prime membership. If you’re ready to give up free two-day shipping, the Amazon Prime Video library, Prime Day, and other perks, here’s how you can quit Prime.

Here’s the good news: You might be able to score a refund if you paid for Prime but haven’t used your benefits in this period. So, if Amazon just automatically renewed your Prime subscription and charged you, you may be able to get your money back. Even if you can’t get a refund, you can cancel Prime and you’ll keep your benefits until the end of your paid membership period. Amazon won’t automatically charge you to renew.

To get started, head to Amazon’s website. Sign in with your Amazon account if you’re not already signed in. Mouse over “Account & Lists” near the top right corner of the page and click “Prime Membership.”

I cancelled my amazon prime membership and still got charged

Towards the top right of the screen, click “Update, Cancel, and More” under the “Membership” section. Select “End Membership” from the menu.

I cancelled my amazon prime membership and still got charged

Amazon will remind you what you’re giving up. You can click “Cancel My Benefits” and go through the prompts to continue the cancellation process.

I cancelled my amazon prime membership and still got charged

Finally, you’ll be prompted to confirm the cancellation of your membership. Amazon also allows you to “Pause” membership, which just makes it easier to resubscribe later on. Your membership won’t actually end until the end of the period you’ve paid for.

I cancelled my amazon prime membership and still got charged

You may be offered a refund here. Amazon notes that you will get a full refund of your current membership period if you haven’t used the benefits yet. Even if you’ve used Prime a little bit, you may be able to get a partial refund. Unfortunately, the best way to do this is to call Amazon at (888) 280-4331.

There you go. Your Amazon Prime membership will not renew after your current pay period is over.

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Why am I being charged for Prime when it is Cancelled?

This is a security measure to protect our customers. If you cancel your order before being charged, the bank may hold the authorization on your card for up to 10 business days. If you've been charged for an item, refunds can take up to seven business days to post to your bank account. Was this information helpful?

Why does Amazon keep charging me after I Cancelled?

The unknown charge is a bank authorization If you cancel your order, the authorization is removed from your account according to the policies of your bank. Contact your bank to clarify how long they hold authorizations for online orders.

Will Amazon Prime charge me if I cancel?

If you cancel within 3 business days of signing up for or converting from a free trial to a paid membership, we will refund your full membership fee; provided that we may charge you (or withhold from your refund) the value of Prime benefits used by you and your account during this 3-business day period.

How do I dispute an Amazon Prime membership charge?

Disputing a transaction.
Go to your Account Activity, and then sign in..
On the Account Activity page, find the appropriate order or transaction, and then click Details..
On the View Order Details page, click File/View Claim..
Enter information about the transaction as prompted..