How to Request Your Medical Records From New York-Presbyterian Hospital
If you have to go to the hospital you might not be thinking about what happens afterward. Part of what is likely to need to happen is making sure your regular doctor (and you) have copies of your medical records from the visit. This is particularly important if you received emergency care.
Sometimes it can be a challenge to work out how to get the health records you have a right to. Knowing your rights helps, and so does understanding how to request your records so as to make sure they are not denied. DoNotPay can help with this and can do so not just for NY-Presbyterian, but also for other hospitals and health care systems such as Baptist, Mercy, Cleveland Clinic, and Kaiser.
What Types of Medical Records Are Restricted From Being Released?
It's important to remember that while you generally have a right in principle to access all of your medical records, there are some limitations. Specifically, you can't access:
- Your psychologist or counselor's personal notes from a therapy session. Often these include information that might compromise your progress if you knew it.
- Information specifically gathered for a criminal case or lawsuit, or which is very likely to be used in one.
- Clinical trial information if you have signed a waiver, such as whether you are in the treatment or placebo arm.
Also, note that you can request medical records for another person, but only if they are a child and you are their parent or guardian, or you have medical power of attorney or similar. Doctors also can't request your medical records without your written consent and the correct way to do things is for you to request they be sent to your doctor.
Finally, hospitals are not required to keep medical records forever. If your treatment happened a few years ago, they may no longer have the information to give you.
If you were treated at NY Presbyterian after February 1, 2020, then you can access your electronic medical records directly through their patient portal. If you are looking for older records, are uncomfortable using the portal, or want to get stuff sent straight to your doctor, then you have two options per their website:
- Fill out the authorization form and submit it electronically. Be aware that they do not provide secure email for records requested that way, so it's strongly recommended that you do not use this method. The patient portal, however, is secure.
- Download the authorization form, print it, fill it out and mail it to the appropriate address. Note that the website says the address is provided on the form. Unfortunately, the address is not on the form. Instead, the addresses can be found under a "Contact" link at the bottom or in the table below.
| Facility | Address |
| New York-Presbyterian | 622 West 168th Street, New York, NY 10032 |
| Columbia University Irving Medical Center | 622 West 168th Street, New York, NY 10032 |
| Morgan Stanley Children's Hospital | 622 West 168th Street, New York, NY 10032 |
| The Allen Hospital | 622 West 168th Street, New York, NY 10032 |
| New York-Presbyterian/Weil Cornell Med. Ctr | 525 East 68th Street, Medical Correspondence Unit, Box 126, New York, NY 10065-4879 |
| New York-Presbyterian Lower Manhattan | 170 William Street, Medical Correspondence Unit, Room M92, New York, NY 10038 |
| New York-Presbyterian Westchester Division | 525 East 68th Street, Medical Correspondence Unit, Box 126, New York, NY 10065-4879 |
| AOT, subpoenas and outpatient department | 21 Bloomingdale Road, Medical Correspondence Unit, Hall H, Room 006, White Plains, NY 10605 |
| New York-Presbyterian Hudson Valley Hospital | Health Information Management Department, 1980 Crompond Road, Cortlandt Manor, NY 10567 |
| New York-Presbyterian Lawrence Hospital | Health Information Management Department, 55 Palmer Avenue, Bronxville, NY 10708 |
| New York-Presbyterian Brooklyn Methodist | Health Information Management Department, 506 6th Street, Brooklyn, NY 11215 |
| New York-Presbyterian Queens | Health Information Management Department, 56-45 Main Street, Flushing, NY 11355 |
It typically takes about 10 days to get a response, so make sure to allow enough time before your appointment if getting records sent to your doctor.
How to Transfer Medical Records to New York-Presbyterian
Generally, the best way to get medical records transferred to NY Presbyterian is to make a request of the originating provider. This is a lot easier than giving your consent for a request.
Most hospitals and providers will send the information directly to the other hospital. DoNotPay can help you make this request and ensure your records are properly transferred to NY Presbyterian.
Request Medical Records From NY-Presbyterian Using DoNotPay
If you are having difficulty requesting medical records from NY-Presbyterian, DoNotPay can help. Our robot lawyer can help you send a request for medical records quickly, easily, and with a higher chance of success. Here's how:
- Look up medical records on DoNotPay's website.
- Enter the name of the health care provider you'd like to receive medical records
from.
- Answer a few questions about your provider and where you'd like to send the records.
It's as simple as that. DoNotPay will get you your medical records or get them sent to your doctor i
What Else Can DoNotPay Do?
Requesting medical records is just one of the tedious, meticulous tasks we have to deal with in life. Most of us wish somebody else would take care of them for us.
That's where DoNotPay's robot lawyer comes in. These tasks are ripe for automation, and DoNotPay can handle all kinds of things, including:
- Filing complaints
- Paying bills
- Getting a copy of a birth certificate
- Electronic health records
- How to get my medical records
Turn these things over to DoNotPay and you won't have to worry about them and can focus on the fun things in life.