Número de teléfono para llamar a verizon

Pros: Coverage area, Coverage, Seem to have better coverage than most providers, Good coverage, Was ok till this problem

Cons: Customer service, No resolution to problem, Deceitful customer service, Cant contact company, Worst customer service ever

Summary

Verizon Wireless or just Verizon is a wholly owned subsidiary of Verizon Communications that offers wireless telecommunications products. The company was founded in April 2000. Its headquarters is based in Basking Ridge, Jew Jersey, United States. Verizon provides a broad range of products under the following categories: Phones & Devices, Hums, Plans & Services, and Accessories. Featured brands include the following: Apple, Google, HTC, Motorola, Samsung, and many more. Available payment options are Visa and MasterCard. Verizon accepts returns within 14 calendar days of purchase for a full refund or exchange. Customer service is provided by phone and by e-mail during normal business hours.

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Reasons customers like you called recently

Take block off my Verizon service phone

Need to talk to a customer service representative

My phone is hack they know every thing please help

Got a bill for no service

Need to get a phone activated with my new sim and new prepaid service

Need to talk to someone about making a payment plan

Prepaid Verizon card not working

My Verizon iPhone is extremely slow, and my MiFi also is very very slow. *We have been...

My name is Kimberly Sweeney Mt number was ***.***.**** but service was interrupted. Her...

Need to uncancel a canceled order

HBO isn’t working. Also we have a wire in the backyard that I think is Verizon. It’s ve...

Current coverage and possible new plan

Made a payment and now saying going to disconnect service. Please contact me.

i NEED TO SPEAK WITH A LIVE PRESON IN REGARDSTO MY BILL. i CAN*T SIGN IN ON LINE. Alert...

Help me with my issue

Our Editor's Notes on Verizon's Phone-Based Customer Care

Verizon is a telecommunications company that offers wireless and telephone services, Internet access, and television streaming to home and business customers. With over 153 million mobile customers in the United States, it is not surprising that Verizon has developed a robust phone-based customer service system.

Why Do People Call Verizon Customer Service?

People make calls to Verizon for many reasons, including:

• Purchasing new wireless or mobile services and devices.
• Upgrading, changing or canceling plans.
• Technical support and issues with service quality.
• Questions about services.
• Changes in customer information, such as contact information or customer names.
• Questions about bills.
• Requesting payment arrangements.

Calling Verizon Customer Service

There are several ways for customers to connect with Verizon by phone:

• Call one of Verizon's toll-free numbers: Customers should be aware that there are different phone numbers for prepaid and postpaid customers.
• Dial *611 from a Verizon phone.
• Request a call-back from Verizon's website. Call-back appointments can be set via the website as well, providing additional consumer convenience.

Calls made from a device or number recognized by Verizon are answered by an automated voice system that greets the customer by name. While Verizon offers 24/7 automated phone-based customer service, live customer help is available Monday through Friday from 7 am - 9 pm and weekends from 8 am - 9 pm. All hours are in local time.

Verizon also offers a dedicated customer service center for current customers who have disabilities. The Verizon Wireless National Accessibility Customer Service Center takes calls Monday through Friday from 8:30 am to 5:30 pm eastern time.

Verizon Phone-Based Customer Service

Many consumers prefer to speak to a live person when making a purchase, asking a question or attempting to resolve a problem. Verizon's voicemail system will ask questions about the reason for the call: "Yes" or "no" answers direct the call to the appropriate customer service department.

Callers who want to speak to a representative directly and don't want to bother with the menu can hit "0" at each prompt. Eventually, a representative will get on the line. Verizon maintains both standard call centers in many parts of the country, as well as a network of home-based support representatives.

How Do Customers Feel About Calling Verizon?

Consumer sentiments regarding Verizon vary: Many people have had satisfactory experiences with Verizon phone representatives while other customers are less happy with the service they received.

One area of frustration for some Verizon customers has been getting accurate information regarding when an area outage will be resolved. This can be a significant issue in areas affected by bad weather or 5G tower upgrades.

However, many consumers report positive experiences, including customer service representatives who were willing to stay on the phone with a caller as long as it took to resolve complex issues.

Notable Cases

One case that caught some media attention involved what appeared to be the theft of a phone after it was shipped from Verizon to the customer. The customer received an empty box that appeared to have been tampered with by a phone thief.

Phone calls to Verizon were ineffective at getting the phone replaced. Verizon phone representatives blamed the shipping company and the shipping company told the customer to ask Verizon for help. Despite several customer service representatives telling the customer that someone would address the issue, it took a third-party intervention to resolve the situation and get the customer a new phone.

What Issues Can Verizon Customers Resolve Over the Phone?

Most consumer issues can be resolved by Verizon experience representatives via a phone conversation. These issues include:

• Billing questions, including researching and removing erroneous charges
• Changing plans and services to suit customer needs
• Selecting and upgrading devices
• Addressing possible technical issues with devices or phone service
• Scheduling service calls or appointments

Other Issues

Some issues are difficult or impossible to resolve with a phone call, however, a Verizon customer service specialist can often advise you about the steps you can take to address the issue. If your device or equipment is malfunctioning or broken, for example, you'll need to bring the device to a store, return it by mail to Verizon, or schedule a technician visit.

Unresolved Issues With Verizon Telephone Customer Service

While Verizon's customer experience representatives are generally effective at addressing common complaints and issues, not all callers will be satisfied with the level of service received. If you are unable to resolve your issue with Verizon over the phone, consider taking one or more of the following steps:

• Contact Verizon through other means, including email, web-based chat, or social media platforms. One advantage of addressing customer service issues via text is that you may have an easier time communicating your situation to the representative. You'll also have a record of the communication that could come in handy later.
• Call customer service again and speak to a different representative. Representatives are individuals and some may be better able to understand and address your concerns.
• Visit a Verizon store. Talking to a Verizon representative in person may be more effective than phone communication. In addition, store personnel can inspect and, in some cases, service your device or devices.

Customer Number 888-910-4366 - by the Numbers

Número de teléfono para marcar888-910-4366

Devolución de llamada disponibleSI

Llamada atendida por una persona realSI

Departamento al que llamasServicio al Cliente

Horario del centro de llamadasLun-vie 8 am-1am, sáb 8 am-10pm, dom 8 am-10pm EST

El mejor momento para marcar2:15 pm

Navega por el laberinto del teléfono a un humanoPresione 1 para servicio al cliente, presione 2 para registrarse para un nuevo servicio

Rango (entre números de teléfono)1

Métodos alternativosteléfono, chat, twitter, web

Calidad de la comunicación80%

Votos de los clientes5,764

Información actualizada por última vezWed Dec 28 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Verizon's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Verizon, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Verizon. Este número de teléfono es el mejor número de teléfono de Verizon porque 49,122 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-910-4366 incluyen Setup Service, Device Support, Dispute a Charge, Service Outage, Transfer Service y otros problemas de servicio al cliente. El Verizon centro de llamadas al que llama tiene empleados de North Carolin, Iowa, India y está abierto Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST según los clientes. En total, Verizon tiene 9 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Verizon representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Verizon - by phone or otherwise

Si bien 888-910-4366 es el mejor número gratuito de Verizon, existen 12 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros Verizon clientes, es llamando a su 866-240-9306 número de teléfono de su Llame para un nuevo servicio departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 866-240-9306 para Llame para un nuevo servicio. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Verizon, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Verizon.

What is GetHuman's Relationship to Verizon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

¿Cuál es el número para hablar a Verizon?

¿Cómo llamar al * 611 desde un celular Verizon?

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