Unable to connect airplay to roku tv

Some ONN Roku TV users have reported that their Miracast-mirroring functionality disappeared/was removed (its no longer in the UI).

Verify that you still have Settings/Apple Airplay and HomeKit

Otherwise:

1) Verify you have the latest AirPlay support:
   A) Using remote: Home 3x, Up 2x, L, R, L, R, L (AirPlay should be 1.14-122 or later)
   B) Settings/System/System update/Check now (should be 10.0.0-4209 or later) - try again

2) Verify your devices arent connected to a Guest SSID or otherwise have AP/Client Isolation enabled on the SSID - try again

3) Disable & re-enable WiFi on the Apple devices - try again

4) Restart all devices (Rokus, Apples, modem/router/gateway) - try again

5) Reset the paired devices: Settings/Apple Airplay and HomeKit/Require Code/Reset Paired Devices - try again

6) Setup HomeKit: Settings/Apple Airplay and HomeKit/Setup HomeKit - try again

7) Switch either Rokus or Apples from 5Ghz to 2.4Ghz, or from 2.4Ghz to 5Ghz - try again

😎 Manually configure Roku's display output to 1080p: Settings/Display type/1080p TV - try again

Are you experiencing an issue where AirPlay is not working on your Roku device? Then, you are not alone. 

Using Airplay on your Roku devices (TCL Roku TV, Hisense Roku TV, Roku Express, Premiere, Premiere+, Ultra, Ultra+, Roku HD, Roku 2, Roku 3, Roku, Streaming Stick e.t.c) is quite easy to set up.

However, there are times where you can’t just get it to work no matter what you try.

In this guide, I am going to show you how to troubleshoot the issue and get your Roku AirPlay to be working in no time. This fix applies to all Roku models including Roku streaming stick, Roku Premiere+, Roku express, Roku Ultra, and all RokuOS TV brands like Hisense Roku TV, TCL Roku TV, Onn. Roku TV, Westinghouse Roku TV, Element Roku TV, RCA Roku TV and others. 

If that sounds like what you are looking for, then let’s dive right in!

If your Roku Airplay is not working, you can fix it yourself by restarting your Roku device, ensuring that your Roku and Apple devices are compatible with Airplay 2, updating your Roku OS, setting up connection in close range, resetting paired devices and restarting your network router.

Below are 10 troubleshooting steps to fix Airplay screen mirror issue on your Roku device in 2022:

1. Check Roku Device Compatibility

The first thing you want to do is to check the compatibility box, and that means making sure that your TCL or Hisense Roku TV, Streamingbar, Soundbar or streaming stick supports Airplay 2.

Depending on your device model and software version, you may not be able to use Airplay on your Roku device.

Hence, you want to make sure that your device model supports Airplay 2 and also has the required software version to run it.

First, to check your device model and software version information, go to the home screen and select Settings > System > About. You will find the information on that page.

• If you are using any of the devices below, then you must be running Roku OS 9.4 or higher for Airplay to work.

• However, if you are running any of the devices below, then you must be running Roku OS 10.0 or higher.

If your Roku device is running a Roku OS that is lower that what is required to support Airplay 2, then you need to update your Roku Operating System (OS).

You also want to make sure that your Apple device is compatible, but most Apple devices in the market today are compatible with Airplay 2 anyway.

AirPlay is also supported on some Samsung TVs (starting from 2018 models and later ones), LG TVs, Hisense TVs e.t.c.

2. Update Roku Device Software

Another way to get your Roku Airplay working is to update your Roku device software.

Now, this can either be an OS update or some general software update rolled out by Roku on your device model.

In the case of OS update, it is necessary to do it if your device is running an OS that is lesser than the minimum required for your model as discussed earlier.

Irrespective, check your device to see if there is any available software update, then go ahead with it.

Now, there are two ways to go about your software update – either directly via internet or indirectly via USB flash drive (if you cannot connect to the internet at that time).

To update your Roku software:

• Click on the Home button on your Roku device remote
• Select Settings > System > System Update
• Click on Check Now to manually check for any update

If there is any available software update, your Roku device will download it, install it automatically and then reboot once completed.

NOTE: Your Roku device has to be connected to the internet to use this method. Otherwise, use the manual update method.

Updating your software can fix a lot of issues including ones that cause Airplay not to work.

3. Restart Roku Device

As simple as this is, restarting your Roku device can fix the issue where Airplay is not working in just a few seconds.

All you have to do is to switch off your Roku device, wait for a few seconds and then turn it back on.

You can also do a system restart from the settings using your remove.

To do this;

• Go to setting via your Roku TV remote
• Next, go to System > System restart > Restart

Try it and see if it fixes the issue for you.

You can also reboot your Apple device too before you try connecting again.

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4. Reset Paired Devices

Another way to fix this issue is to reset your paired devices on your Roku device.

The procedure is quite easy.

First, turn Airplay off.

To do that, open Settings > Apple AirPlay and HomeKit, turn OFF Airplay

On the same Apple Airplay and HomeKit page, reset the paired devices (under ‘Require code‘)

Then, proceed to restart the Roku device.

Finally, go back to the settings and turn AirPlay back on.

You can also reset the network settings by going to Settings > Advanced system settings > Network connection reset > Reset connection. Once this is done, reboot the device and go back to Settings to setup a Wireless network connection

5. Ensure Devices are Connected to the Same Network

AirPlay 2 technology works via Wi-Fi network.

To use AirPlay on your Roku device, your Roku device and your Apple device have to be connected to the same wireless network.

If your Roku device refuses to show AirPlay content coming from any of your Apple devices, then the devices are probably are not connected to the same network.

To check the network your Roku device is connected to, go to Settings > Network > About.

Ensure that it is the same network you have connected your Apple device (iPhone, iPad or Mac) to.

If not, do the needful.

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6. Restart Network Router

If your Roku airplay is not working, restarting your router can also fix it.

Since both your Apple device and Roku device are connected to your network router, the issue might be from your network router.

Restart your network router, then connect your devices to the network again.

7. Connect within close range

While connecting your Apple AirPlay device to your Roku, you should ensure that both devices are in close proximity and close to the network router.

This can easily help aid connectivity and fix the issue.

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8. Airplay from a Local File Source

Some Airplay users reported that using some content apps while trying to use AirPlay to their Roku device were not able to. However, as soon as they changed to a different content app, the issue was fixed.

For example, the F1TV iPhone app has been reported to prevent AirPlay from working, only showing a black screen or it just keeps reloading without working.

If you are in a similar situation, try to use any of the content apps that have been shown to work perfectly well with AirPlay on Roku.

The content apps that work well include Vudu, Xfinity and Hulu.

The issue with some content apps not working can also be as a result of Digital rights management (DRM) issue. 

That said, try a different content app to airplay from your local files.

If you have done all the highlighted procedures above, your Roku AirPlay should be working just fine by now.

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9. Get Expert Support

Normally, the issue should be fixed by now.

However, if you are still unable to get Airplay to work (after doing all that have been highlighted above), then you should get support from Expert.

You can do that by contacting Roku support (or any of the Roku TV brand partners’ support team)

Depending on the brand of Roku device you use, you can contact their support team with the phone numbers below.

Roku TCL: 1-877-300-8837

Hisense Roku TV: 1-888-935-8880

Sharp Roku TV: 1-888-935-8880

LG Roku TV: 1-800-243-0000

Insignia Roku TV: 1-877-467-4289

Philips Roku TV: 1-866-309-5962

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10. Reset Roku Device

This is quite a last resort solution.

Resetting your Roku device can fix the AirPlay mirroring issue, especially if it used to work but only suddenly stopped working.

NOTE: Factory reset will remove all the downloaded apps on your Roku device and any configuration you had before the reset. Also, you will need your Roku remote controller to set up your Roku TV once the factory reset is done.

To reset your Roku device to factory settings:

• Click on Home button on Roku remote
• Scroll and select Settings
• Select System > Advanced system settings > Factory reset
• Select Factory reset everything.
• Finally, enter the code displayed on the button right corner and click on OK.

Once the factory reset is successfully done, your Roku device will restart in the same state as a factory-new device. Proceed with the initial configuration. Once done, your Roku AirPlay should be working.

Bottom Line

Getting AirPlay to work on your compatible Roku device is quite easy.

All you need is to do a number of things such as rebooting your device, ensure the network connectivity is properly setup, restarting your device and updating your operating system to the latest one that supports AirPlay 2.

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If you found the guide helpful, drop a feedback telling us which of the troubleshooting tips above (or maybe not in the list) helped you fix the issue. 

Also, don’t forget to share by using the buttons below. 

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