There’s little more frustrating than a device remote not working. If your Amazon Fire TV Stick remote is experiencing issues and you can’t use it to control your Stick, we have a few troubleshooting tips for you. When your
remote stops working, the first thing to check is its batteries. It’s possible the batteries aren’t properly inserted, or the battery charge has all been used. In the first case, remove the batteries from the remote and reinsert them. If that doesn’t work, replace the old batteries with new ones and see if that fixes the issue. Doing the above fixes most battery-related issues
with your Fire TV Stick remote. However, it’s also possible you have a loose battery contact, which iFixit provides a guide to repairing. Your Fire TV Stick’s remote uses Bluetooth for connectivity, which means it has a range of 30 meters. You must make sure your TV
and your remote are within this range. If both items are far away from each other, bring them closer and see if the remote functions. You must also ensure there are no obstacles between your TV and your remote. If there are, remove them and your remote will work. A possible reason your Fire TV Stick remote doesn’t work is that you haven’t paired it with your Stick. This is usually the case with new
remotes, but it’s also possible your existing remote has been unpaired for some reason. Regardless, it’s easy to pair a remote with your Stick. To do that, first, turn on your Fire TV Stick. Then bring your remote close to the TV. On the remote you want to pair, press and hold down the Home button for about ten seconds. Your remote will pair with your Stick, and you can now use it to perform your actions. Repair a Damaged Fire TV Stick RemoteIf your remote still doesn’t work, chances are it’s physically damaged. It may look good and fine from the outside, but the circuity inside may have been damaged. In this case, you can try to repair your remote, or get a replacement remote from online retailers like Amazon.
Alexa Voice Fire TV RemoteThis replacement remote is compatible with Fire TV Sticks (2nd gen and later) and comes with voice control through Alexa. If you do decide to get a new remote, make sure you properly pair it with your Stick so it works as it should. While you wait for the new remote to arrive, you can control your Stick’s functions by using the Amazon Fire TV app on your iPhone or Android phone. And that’s how you resolve some of the common issues with your Fire TV Stick remote. We hope your remote starts working! Additionally, if your Fire TV Stick itself has issues, try clearing the cache and resetting the system. RELATED: How to Clear Cache on the Amazon Fire TV READ NEXT
How-To Geek is where you turn when you want experts to explain technology. Since we launched in 2006, our articles have been read more than 1 billion times. Want to know more? RobotPoweredHome is reader-supported. When you buy through links on my blog, I may earn an affiliate commission. As an Amazon Associate, I earn from qualifying purchases. Ever since I turned my old LCD TV into a smart one with a Fire Stick, I had been having a lot of fun with it. Suffice to say, it put a considerable dent in my experience with the Fire Stick when the remote stopped working all of a sudden. I didn’t think much of it and rebooted the device. It went back to normal, but when I tried to use the remote again later, it didn’t work. As I was Googling why my remote seemed to stop working out of nowhere, I came across several solutions and remedies. Although simply changing the batteries on the remote worked fine for me, I realized other users seemed to face this issue persistently. Not only can this be frustrating, but trying to go through different web pages for solutions can be time-consuming as well. Hence, I compiled a list of the tried-and-tested solutions that get your Fire Stick remote working within minutes, every time. The easiest is to troubleshoot if your Firestick remote doesn’t work is to replace the batteries and check the compartment for any residue, but there are several other fixes. Ahead, I’ve provided more details for different solutions you can try out. Check the Fire Stick Remote BatteriesYou’ll quickly realize that the Fire Stick remote consumes the battery pretty quickly. So if your Fire Stick remote stops working without any warning, then it is most likely the batteries that are to be blamed. Check your remote batteries, and always keep spare alkaline batteries, as the remote offers no warning in case your batteries are running low. While you’re checking the batteries, ensure that there are no deposits or residue if your battery has leaked, as they interfere with your remote working properly. Is the Fire Stick remote paired?Batteries seem fine, but your remote still doesn’t work? Check if your remote is paired correctly. If your Fire Stick is brand new, then it should come pre-paired with the device. However, if you have bought a replacement remote or notice that your remote is not paired, you will need to manually. To pair your Fire Stick remote here is what you can do:
Keep in mind that your Fire Stick can only connect to 7 devices via Bluetooth. If you have reached this limit, you will need to disconnect at least one device. Here’s what you can do to disconnect a device:
Reset the Fire Stick remote.If your Fire Stick remote has not paired correctly with the device, then the buttons may not work. In some cases, pairing the device can fix this issue. However, if that doesn’t work, you can reset the device and re-pair it again. Here’s how you can reset your device:
Is Your Fire Stick Remote Compatible?The remote that came with the Fire Stick is compatible with your device. However, if you’ve bought a replacement for your remote, ensure its compatibility. Fire Stick supports a wide range of in-house remotes, along with Amazon and third-party controllers. For Amazon products, you will notice that the product clearly states whether it is compatible with Fire Stick, and so should third-party controllers. Unfortunately, there are several cheap replicas of Fire Stick remotes that are available online. While these devices seem to work for some time, they are not a permanent solution. Amazon Fire TV Remote App – Your BackupIf no other method seems to work, or you’ve run out of spare batteries, you can download the Amazon Fire TV Remote App on your smartphone. The app is available for Android and iOS and converts your smartphone to a Fire Stick remote. Before downloading the app, ensure that your Fire Stick device and smartphone are connected to the same Wi-Fi network. Other Ways To Deal With An Unresponsive Fire Stick RemoteWith these easy solutions, your Fire Stick remote should be working in no time. Another thing to keep in mind is that even though the Fire Stick remote controls the device via Bluetooth and not infrared, it should still be within 10 feet of the device. Keep the remote out in the open, without any obstruction or electrical device close to it, as they may interfere with the signal. You could also get yourself a universal remote for your Fire Stick. You May Also Enjoy Reading
Frequently Asked QuestionsHow do I unfreeze my Fire Stick remote?Simultaneously press the select button and the play/pause button for at least 5 to 10 seconds until you see that the device is restarting. How do I hard reset my fire stick?To hard reset your Fire Stick:
How do I pair a new Fire Stick remote without the old one?To pair a new Fire Stick remote:
How do I get my FireStick remote to work after changing the battery?Reset Your Fire TV Remote. Press and hold the Home button. ... . Release the Home button.. Press the Menu button 9 times.. Remove the batteries from your remote.. Unplug your Fire TV and wait 60 seconds.. Put the batteries back in your remote, and then plug in your Fire TV.. Once the Home screen appears, press and hold the Home.. Why is my remote not working even with new batteries?The remote control battery terminals may be dirty. Remove the batteries and clean the remote control terminals with a small solution of alcohol, using a cotton bud or soft cloth, then place the batteries back into the remote control. Replace with fresh batteries.
Why is my FireStick not working after changing batteries?Once you insert the new batteries it should connect on its own but if not then you must hold the home button for at least 10 seconds to pair it to your fire stick. Hope this helps.
Why is my FireStick not responding to the remote?FireStick Buttons Not Working
The buttons usually do not work when the remote hasn't properly paired with your FireStick device. Hold down the Home button on the remote for at least 10 seconds to pair it again.
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