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Editor’s note: This is a recurring post, regularly updated with new information. Some credit cards offer insurance when you rent a car using your card that covers the rental car if you’re in an accident or if the rental car is stolen or damaged. A small number of premium travel rewards credit cards even offer primary coverage – which means you don't have to file with any other insurance first – but secondary coverage is much more common. New to The Points Guy? Sign up for our daily newsletter and check out our beginner's guide.
Sign up for our daily newsletter While most American Express credit cards don't automatically offer primary car rental coverage (many offer secondary coverage, though), most will offer the option to purchase a Premium Car Rental Protection policy that provides primary coverage. The optional Premium Car Rental Protection policy can be added to rentals made using an eligible Amex card for a small fee. This guide looks at this optional coverage and discusses when it makes sense to enroll. What car rental protection is automatically provided by American Express cards?The secondary car rental loss and damage insurance included with many American Express cards will cover you when an eligible rental car is damaged or stolen. However, since the insurance is secondary, if something does happen to your rental vehicle, you'll need to file with any other insurance you have (such as your personal car insurance or travel insurance) before attempting to submit a claim to Amex. This is less than ideal as it can cause your insurance premiums to go up. It can also be a problem if you have a high deductible on any of the policies you carry since you could be out-of-pocket for hundreds or even thousands of dollars. That's why it's a good idea to try and get primary rental car insurance whenever possible. If you carry an Amex card that is eligible for the issuer's secondary insurance, beware some types of vehicles are excluded from coverage. These include:
Additionally, any rental vehicle rented in Australia, Italy, New Zealand, or any country on the Office of Foreign Assets Control sanctioned country list is excluded. If you want to know whether a particular American Express card provides secondary coverage, American Express's website shows policies for all 65 cards that include this coverage. Different cards provide different levels of coverage, so be sure to check the policy for your particular card. Related: Choosing the best American Express credit card for you What is American Express Premium Car Rental Protection?Most American Express cards — even those that don't include secondary coverage on rental cars — offer the opportunity to purchase primary coverage at a reasonable flat cost per rental. Primary coverage means that you don't have to file with any other insurance before filing with American Express. Enrollment required for select benefits. (Screenshot courtesy of American Express)The following table compares the lower and higher levels of the optional Premium Car Rental Protection policies with a secondary policy included with The Platinum Card® from American Express. Remember, though, the included secondary car rental policies differ across American Express cards, so yours might not be exactly like the one outlined below.
Related: Can’t find a car rental? Here are seven secrets that may help What is excluded from Premium Car Rental Protection coverage?Even with the Premium Car Rental Protection, rentals longer than 42 consecutive days (30 consecutive days for Washington State residents), as well as the following rental types, are excluded:
Additionally, you won't be covered for:
And, benefits will not be paid if the loss for which coverage is sought was contributed to or caused by any of the following:
Related: A $2,000 lesson in card benefits — Reader mistake story What cards are eligible for Premium Car Rental Protection?Not all Amex cards are eligible for enrollment. (Photo by Isabelle Raphael/The Points Guy)Most American Express cards are eligible to be enrolled in the Premium Car Rental Protection program. However, corporate cards (which are different than business cards) and card accounts issued by a third-party bank partner of American Express are not eligible for enrollment. Additionally, eligibility may vary by your state of residence and enrollment status of other card accounts you previously opened. Related: The different flavors of American Express Platinum — which one is right for you? How do I enroll in Premium Car Rental Protection?To enroll, visit the American Express Premium Car Rental Protection page and click Enroll Now. You’ll need to log into your American Express account, select the card you want to enroll, choose the plan you’d like and review the program’s terms and conditions. As a Florida resident, coverage is less expensive for me than it will be for residents of other states.You can enroll cards for which you are the primary cardholder online but will need to call to enroll authorized user cards at 1-866-518-0259. You won’t be charged anything until you use an enrolled card to rent a car, at which point the premium will automatically post to your account. You'll remain enrolled until you explicitly terminate your enrollment. So, if coverage won’t be necessary for a specific car rental reservation, be sure to terminate your enrollment before the rental by calling 1-866-518-0259 or the number on the back of your card. Otherwise, you'll continue to be charged for coverage each time you rent a vehicle using an enrolled card. Related: Is credit card travel insurance sufficient on its own? Reasons to enroll in Premium Car Rental ProtectionAlthough the American Express Premium Car Rental Protection policy isn't expensive at $12.25 to $24.95 per rental, it's still usually better to use a credit card that automatically provides primary car rental protection when you use that credit card to pay for a rental. However, there are some reasons why you might want to use an American Express card and enroll in the Premium Car Rental Protection program instead:
Related: Comparing car rental elite status Best cards for Premium Car Rental ProtectionIf you're going to enroll in the Premium Car Rental Protection program, which American Express card should you use? TPG has a guide of the best American Express cards, but here are some of the top choices based on their estimated return on car rentals. Note, the estimated return rate for these Amex cards is based on TPG's latest valuations.
The information for the Amex Green, Hilton Aspire card, and Amex EveryDay Preferred card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer. Related: Apply for the best credit card offers using the CardMatch Tool How to file an Amex Premium Car Rental Protection claimIt's best to start your claim as soon as possible. (Photo by Hero Images/Getty Images.)If something does go wrong while you're on the road, here's what you need to do to take advantage of American Express Premium Car Rental Protection. Your first step should be to report any damage that occurs to your rental car – including vandalism, theft or an accident – to the appropriate law enforcement agency as soon as reasonably possible. Next, call your rental agency to inform them of what has happened and that you have notified the authorities and will be filing a claim through American Express. Then call the number on the back of your enrolled card to report the incident and begin the claims process. If required, you'll be sent a claim form. This form, and all other requested documentation, must be returned to the Premium Car Rental Protection Claims Unit within 60 days following the date of the damage or theft. If the required documentation is not received within 60 days of the date of loss – except for documentation that has not been furnished for reasons beyond your control – coverage may be denied. Required documentation may consist of, but is not limited to:
If your claim is approved, it will be payable either to the cardmember or directly to the rental agency, depending on the circumstances and coverage. Related: Paying $500 in rental car damage — reader mistake story Is Amex Premium Car Rental Protection worth it?The American Express Premium Car Rental Protection policy provides cardmembers with another valuable option when deciding how to insure themselves best if renting a vehicle. If you have a credit card, like the Chase Sapphire Reserve or Chase Sapphire Preferred Card, that includes primary car rental insurance just by using the credit card to pay for the rental, you'll likely want to use that card instead. If you don't have a card that provides primary auto rental coverage in your wallet, though, then the American Express Premium Car Rental Protection policy can be a great choice for a reasonable fee. This is also a good option if you're booking a longer rental or a type of vehicle that's otherwise difficult to insure, like pick-up trucks, vans and sport utility vehicles. Related: When to buy travel insurance versus when to rely on credit card protections Related information
Additional reporting by Stella Shon and Eric Rosen. For rates and fees of the Amex Platinum Card, please click here. Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. How does Amex car rental works?You or an authorized driver is on the rental agreement, and the vehicle comes into your possession. You pay for the entire rental with your Amex card, Membership Rewards points or Pay with Points. This includes any deposits you must make when you collect the vehicle.
Does American Express Platinum cover rental car insurance in Mexico?The Amex Platinum includes rental car insurance in Mexico, however, Mexico does not recognize American insurance for injury liability. For that reason, you must have Mexican auto insurance when driving in Mexico, whether driving your own vehicle or renting one there.
Does Delta SkyMiles American Express cover rental car insurance?American Express car rental loss and damage insurance is available on all co-branded Delta SkyMiles credit cards. Terms apply. To be eligible for coverage, simply use your card to pay the full cost of the rental and decline the full collision damage waiver at pickup.
Does Amex cover rental truck insurance?The Amex Platinum rental truck insurance covers cardholders for up to $75,000 in collision damage and theft for vehicles rented with the Amex Platinum card or American Express rewards points. Box trucks, trucks that weigh 10k+ lbs., or modified vehicles (except for handicapped accessibility) are not covered.
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