First mid illinois bank and trust customer service

Alert 2013-11| June 10, 2013

To

Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The above-named bank has reported that counterfeit cashier's checks using a correct routing number of 071102076 are being presented for payment nationwide in connection with an Internet job opportunity scam posted on Craigslist.

The counterfeit checks resemble the authentic items but may be identified by the following: Counterfeit items contain the following security statement in the top border of the check: “THIS DOCUMENT HAS A COLORED BACKGROUND AND MICROPRINTING – THE REVERSE SIDE INCLUDES AN ARTIFICIAL WATERMARK.” The abbreviated routing name contained in the top right corner of the checks is shown as “70-207711,” and the bank logo might not be shaded in.

Counterfeit items presented to date contain a remitter name of Keith Hebert and are made payable in the amounts of either $2,550 or $2,880.

For additional information and guidance and to verify the authenticity of First Mid-Illinois Bank & Trust's cashier's checks, please contact Branch Operations by mail at 1515 Charleston Avenue, Mattoon, IL 61938, by telephone at (877) 888-5629, by fax at (217) 235-0286, or via email at .

Consumers who receive counterfeit or fictitious items and associated material should file complaints with the following agencies, as appropriate:

  • U.S. Department of the Treasury, Office of Inspector General (OIG): by telephone at (800) 359-3898 or by visiting the OIG website.
  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC's website.
  • National Consumers League (NCL): by telephone at (202) 835-3323 or by email. To file a fraud complaint, visit the NCL fraud website.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The website offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the internet).
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form.

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to

Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
Phone: (202) 649-6450
Fax: (571) 293-4925
www.occ.gov

For additional information regarding other types of financial fraud, please visit the OCC's anti-fraud resources page.

Ellen M. Warwick
Director for Enforcement and Compliance

About this app

Enjoy banking on the go with the First Mid Bank & Trust Mobile App.
• Check Balances
• View Transaction History
• Transfer Money
• Pay Bills
• Locate First Mid Banking Centers and ATMs

To enroll in Mobile Banking, you must be a First Mid Bank & Trust customer and an Online Banking registered user. Bill Pay functionality requires a First Mid Bill Pay account. Message and date rates may apply.
For support, contact First Mid at or visit www.firstmid.com.

First Mid Bank & Trust, N.A., Member FDIC

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

Overall, the app is good as a basic banking app. Nothing fancy or numerous unnecessary features to worry about. However, even though it has happened occasionally, the app has not been able to open at very crucial times. Whenever I absolutely need to transfer money, or review an account, that's when it decides to have, what the dialogue box tells me, "technical issues". This is extremely stressful for me and it makes my trust in the app very thin

5 people found this review helpful

Have had this app since they released it and have always had the same issues. IF I am able to even log on to it it is slow!!! I had to wait 40 minutes for an internal transfer that didn't end up going through. It is okay but I can go to their website and check everything I can on the app and not have the issues the app does. Need a major revamp to work out the loading issues. If people can't use the app there is no point in having it.

20 people found this review helpful

It's a good app, when it works. Most of the time it crashes or is down. Most of the time trying to log in will get you the "Unexpected Error" message and if you're really lucky it will lock you out of your account and you have to call to get it unlocked again. Hopefully someone is reading these and their developer is working on the crashing and /or not even opening problem.

9 people found this review helpful

What's new

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

More by First Mid

How do I check my balance with First Mid Bank and Trust?

Use Telephone Banking 24 Hours a Day, 7 Days a Week!.
Dial 1-800-500-6085..
Press 1 for English or 2 for Spanish..
Welcome message..
Select one of the following (press selection at any time during this message): ... .
Enter your account number, followed by the pound (#) sign..
Enter PIN followed by the # sign..

Is First Southern Bank a local bank?

Local Banking that Goes With You.