How can you track a money order

Money orders are an inexpensive and secure method of sending funds almost anywhere in the world. Money orders are useful partly because they are prepaid. If a business owner uses a money order to pay for a supply or service from a vendor, he doesn’t have to worry about a check being returned for insufficient funds or cash being lost in the mail. If a money order winds up missing, it can be traced and replaced. Just submit an inquiry and the provider tracks the missing money order for you. If the money order has not been cashed, it will be replaced.

Track Money Order by Serial Number

The sales receipt obtained when purchasing a money order is invaluable when it comes to tracking. For USPS money orders, the receipt is the stub on the left of the money order. For a Western Union money order, the receipt is the bottom portion. Typically, Western Union money orders can be purchased at supermarkets, check cashing shops or convenience stores. Each receipt has a unique serial number printed on it. You will need this serial number in case you need to track and replace a missing money order.

For the best tracking information, it is vital to fill out all of the information on the receipt when you purchase a money order. Enter either your name or your business' name, your address, the date and the amount of the money order.

USPS Money Order Tracking

When you take a USPS money order receipt to your local post office, they can help you if it ends up missing. The United States Postal Service offers a PS Form 6401 Money Order Inquiry, which is designed to help in this kind of scenario. Be prepared to show a valid photo ID, such as your driver’s license or military ID and pay a small fee in order to file this form. The USPS will trace the money order. If it has not been cashed, the USPS will issue a replacement.

Money Order Tracking: Western Union

When it comes to a Western Union money order, you will need to bring the receipt to the agent where you purchased the money order. They will want to make sure the receipt is completely filled out and then will ask you to pay the required fee. Western Union will trace the money order. If it has not been cashed, Western Union will replace the money order or refund your money.

If you do not have the original receipt, you might not be out of luck. Simply complete a Western Union Money Order Research Request. This form is available on the Western Union website or you can get a blank form from an agent. Print the form and mail it along with the fee to the address on the form and they could help you arrive at a desirable resolution.

When sending money by mail, use money orders as a safe alternative to cash and personal checks. U.S. Postal Service® money orders are affordable, widely accepted, and never expire. Your money order receipt will help you track your payment and show proof of value in case the money order gets lost, stolen, or damaged.

You can buy or cash postal money orders at any Post Office™ location.

Send Money Orders Internationally

1. Decide on the money order amount. You can send up to $1,000 in a single order anywhere in the United States.
2. Go to any Post Office location.
3. Take cash, a debit card, or a traveler’s check. You cannot pay with a credit card.
4. Fill out the money order at the counter with a retail associate.
5. Pay the dollar value of the money order plus the issuing fee.
6. Keep your receipt to track the money order.

Money Order Standards and Guidelines (DMM 509.3)

Fees are based on the money order dollar amount.

Before accepting a money order, make sure it's real. There are several key things to look at to spot a counterfeit money order.

Real USPS money orders have specific marks and designs to prevent fraud. If you hold the money order up to the light you should see:

• Watermarks of Ben Franklin on the left side repeat top to bottom (circle 1 on image).
• On the right of the Franklin watermark, a vertical, multicolored thread with the letters “USPS” weaves in and out of the paper to (circle 2 on image).

• If the dollar amount is discolored, it may have been erased, indicating fraud (circle 3 on image).
• Make sure the dollar amount is imprinted twice (circle 4 on image).
• See if the dollar value is too large.
• Domestic money orders cannot be more than $1,000.
• International money orders cannot be more than $700 ($500 for El Salvador or Guyana).

• If you suspect fraud, call the U.S. Postal Inspection Service at 1-877-876-2455.
• If you think you’ve been given a fake money order, call the Money Order Verification System at 1-866-459-7822.

Domestic money orders never expire and they do not accrue interest. Money orders are cashed for the exact amount on the order.

You can cash a USPS money order at a Post Office for free. You can also cash them at most banks and some stores. Rural carriers may cash money orders if they have enough money on hand.

1. Do not sign the money order.
2. Take a primary photo ID with the money order to any Post Office location.
3. Sign the money order at the counter in front of a retail associate.

See additional requirements for money orders made out to organizations, more than one person, and minors.

Cashing Money Orders (DMM 509.3.3)

You can check the status of a money order you've purchased from the U.S. Postal Service at any time by visiting the Money Orders Application.

Make sure you have the following information for the postal money order you want to check:

• Serial number
• Post Office number
• Dollar amount

You cannot stop payment on postal money orders, but a lost or stolen money order can be replaced.

• Money order loss or theft may take up to 30 days to confirm.
• Investigating a money order's lost or stolen status may take up to 60 days.
• There is a $13.90 processing fee to replace a lost or stolen money order.

1. Take your money order receipt to any Post Office location.
2. Talk to a retail associate at the counter to start a Money Order Inquiry.
3. After starting the inquiry, you will be able to check the status of your money order and inquiry progress by visiting the Money Orders Application.
4. When your money order is confirmed lost or stolen, we’ll issue you a replacement money order.

We'll replace money orders that are defective or damaged. Take the damaged money order and your receipt to your local Post Office location to get a replacement.

As of March 2020, the Postal Service™ no longer sells international postal money orders destined for Japan or cashes international postal money orders issued by Japan Post. If you have not yet cashed a Japan Post-issued money order, please return it to the sender.

On July 10, 2020, Japan Post stopped cashing international postal money orders issued by the Postal Service. (Japan Post stopped selling international postal money orders destined for the U.S. on December 31, 2019.)

Can you check to see if a money order has been cashed?

Can you track a money order without the receipt?

How do I trace a money order serial number?