Check here for the latest temporary changes in services, hours,
and closures. The San Jose Member Services office has closed. Please contact the Member Services Contact Center for assistance at 1-800-464-4000 or for in person services, the nearest Member Services office is at 710 Lawrence Expressway, Dept. 162, Santa Clara, CA 95051 The Member Services Department provides
information on benefits and Health Plan coverage. We provide enrollment information on the Individual Plans and options for continuing your membership with Kaiser Permanente. If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager. If you are unable to resolve the matter with the department manager, we are available to assist you in resolution. We also would love to hear
about things that we have done well. If you were provided with outstanding service from an individual or a department, please let us know. Please email us. Online Member Services Call Center Hours Member Services also provides:
Visit our Healthy Living CenterKaiser Permanente San Jose’s Healthy Living Center is an interactive learning space with trained staff designed to help members navigate health resources. In our Healthy Living Center we can assist you with: classes, health education counseling, navigation of Kaiser Permanente’s wide range of valuable health information resources and online tools. Your doctor is onlineGet to know your doctors and browse recommended information and helpful online tools on My Doctor Online. From your doctor’s home page, you can also:
Most features are available only to members receiving care at Kaiser Permanente medical facilities. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057 Benefits and Health Plan coverage information, forms and brochures Contact Member ServicesOnline Member Services Call
Center Hours Visit our directory of Roseville Sacramento department contacts for TTY for the hearing/speech impaired LocationsDavis Medical Offices – Temporarily Closed1955 Cowell Blvd. Hours Downtown Commons Medical Office – Temporarily Closed501 J Street, Hours Fair Oaks Boulevard Medical Offices – Temporarily Closed2345 Fair Oaks Blvd. Hours Folsom Medical Offices – Temporarily Closed2155 Iron Point Road Hours Lincoln Medical Offices – Temporarily Closed1900 Dresden Drive Hours Point West Medical Offices – Temporarily Closed1650 Response Road Hours Rancho Cordova Medical Offices – Temporarily Closed10725 International Drive Hours Roseville Medical Offices – Eureka – Temporarily Closed1600 Eureka Road Hours Roseville Medical Offices – Riverside – Temporarily Closed1011 Riverside Avenue Hours Sacramento Medical Center and Medical Offices – Temporarily Closed2025 Morse Avenue Hours What is Kaiser Group Number Northern California?Kaiser Permanente HMO (California) - Group #7145 (Northern CA), Group #230178 (Southern CA)
Is Kaiser available in Northern California?We all benefit when the communities where we live and work are healthy. To understand and meet the most pressing health needs in northern California, Kaiser Permanente works with hundreds of organizations and leverages a range of our organization's assets.
How do I contact Kaiser Advice Nurse Northern California?Talk with a licensed care clinician day or night for advice. How to get care: Call 24/7 at 1-833-574-2273 (TTY 711).
How do I get my medical records from Kaiser Permanente in California?Log in to kp.org and choose Medical Record from the menu at the top. Select from options on the menu on the left side of the screen and follow the onscreen prompts to view and/or download the most commonly requested medical records, including immunizations, test results, visit summaries, and hospital records.
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