Blue cross blue shield billing department phone number

Q: How do I contact Blue Cross Blue Shield of North Carolina?

Blue Cross NCs Customer Service representatives are available to answer calls at 1-877-258-3334, Monday through Friday from 8:00 a.m. to 7:00 p.m.

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If you need a new plan, we have the options you're looking for. Contact us and find a plan that works for you.

Need help paying your bill? Find out how to make a payment.

For questions about ID cards, benefits, claims or other issues: Call the number on the back of your member ID card or 313-225-9000.

1-888-417-3479

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I Want to Make a First-Time Payment

Remember, your BCBSIL health plan coverage won't start until you make your first premium payment.

I Want to Make a One-Time Payment

If you want to make a quick and easy one-time payment for your Individual and Family plan, visit our secure member portal.

More Payment Options

In addition to making your payment online, here are other ways you can pay your monthly premium bill:

Auto Bill Pay

Phone

Call BCBSIL Customer Service at 1-800-538-8833 and select Make a Payment.

Mail

Mail a personal check, money order or cashier's check to:

Blue Cross and Blue Shield of Illinois
P.O. Box 650774
Dallas, TX 75265-0774

Be sure you follow all instructions shown on your bill.

In-Person

After making your first payment, payments can be made with cash at MoneyGram® locations near you (including most Walmart, ACE Cash Express and CVS stores). MoneyGram locations in Walmart and Albertsons stores also take debit card payments.
Bring a copy of your bill, which includes your account or billing ID number and your "receive code," with your payment.

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Health Care Terms

FiServ and BillMatrix are independent companies that provide banking and account administration/bill payment services for Blue Cross and Blue Shield of Illinois.

For general inquiries and questions about the Service Benefit Plan, our overseas and pharmacy coverage or fraud assistance, you can call us toll-free nationwide.

Have questions? Review our FAQs.

National Information Center

1-800-411-BLUE (2583)

Weekdays from 8 a.m. to 8 p.m. Eastern Time (excluding holidays)

Call the National Information Center for information about your benefits and services, FEP incentive programs, our supplemental dental and vision plans, to speak with the MyBlue Contact Center or for assistance with our online tools.

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local BCBS company.

Overseas Information

Pharmacy Information

Fraud Information

Select your state from the map or enter it here:

Access Your Benefits

You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Your local company can help you to:

Change your coverage
Estimate the cost of a medical procedure
File or check on claim
Replace your member ID card
Review your balance
View your plan details

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Learn about insurance options for Individuals & Families or Employers.

Save on products and services that enhance your health and wellness.

Changing Coverage?

If you are moving to a new state, changing jobs, out of work, getting ready to retire, or your employer has stopped offering insurance, Blue Cross Blue Shield can help.

Global Coverage

Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.

Blue Cross Blue Shield Global™

Current Members

Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.

An Expanded Portfolio of International Solutions

Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.

Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.

Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

How do I make a payment to Blue Cross Blue Shield of Illinois?

Call BCBSIL Customer Service at 1-800-538-8833 and select Make a Payment.

How do I contact Blue Cross Blue Shield of North Carolina?

Blue Cross NC's Customer Service representatives are available to answer calls at 1-877-258-3334, Monday through Friday from 8:00 a.m. to 7:00 p.m.

How do I speak to a live person at BCBS of Texas?

For customer service, call the toll-free number listed on your member ID card..

PPO/POS/Indemnity Plans. 1-800-521-2227. ... .

HMO Blue Texas Plans. 1-877-299-2377. ... .

HealthSelectSM of Texas Consumer Directed HealthSelectSM 1-800-252-8039. ... .

Dental. 1-800-521-2227..

BCBSTX Behavioral Health. ... .

Magellan Behavioral Health. ... .

Membership Department..

Is Blue Cross Blue Shield of Texas the same as Blue Cross Blue Shield?

BCBSTX is a Division of Health Care Service Corporation (which operates Blue Cross and Blue Shield plans in Texas, Illinois, Montana, Oklahoma and New Mexico), the country's largest customer-owned health insurer and fourth largest health insurer overall.